Comarch has rebuilt the architecture of its flagship product suite – Comarch BSS – to help operators enter markets such as B2B and M2M.
The BSS suite is designed to support the core B2C business of mobile, fixed and cable operators. However, it also enables entering new markets such as B2B and M2M so operators can increase revenues in these areas.
The suite consists of a set of products that support various domains: marketing and sales, product management, billing, supplier and partner management, service control, and application integration infrastructure. It has been prepared with the integration of OSS in mind. Together with Comarch OSS or an existing OSS system, it can provide for unique BSS/OSS convergence.
“From the IT perspective the optimal architecture is very important,” said Krzysztof Kwiatkowski, BSS product manager at Comarch’s telecoms business unit. “And that’s why our entire BSS architecture is modular and perfectly integrated. BSS is developed as a consistent product but all its components are open for integration with other systems.”
For example, the central product manager is an integral part of the architecture. It enables managing offers, specifications and product lifecycle in one place and is integrated with all other BSS modules as well as with the OSS service catalogue. However it provides many open interfaces that can be used for integration with legacy systems.
“It is the same with other components such as convergent billing or CRM,” said Kwiatkowski.
“This approach allows us to deploy only products which are needed by the customer and integrate them with existing infrastructure, while still keeping the architecture very consistent.”
Products within the suite have been designed and developed in-house. All BSS products are based on a unified data model for reference data and product catalogue. This reduces time to market, while facilitating system management and configuration.
Business process orientation based on TMForum eTom means that there are no limits to workflows and business processes, as they are delivered out-of-the-box or configured during the implementation process. It is always possible to reconfigure business processes and workflows to suit the particular needs of the user.