UK communications company Everything Everywhere has launched an M2M management platform developed in partnership with Transatel to allow business customers to manage their accounts and connections securely wherever they are.
“The launch of the M2M management platform is a key step in our ambition to become the number one partner of choice for M2M services, said Marc Overton (pictured), vice president for wholesale and M2M at Everything Everywhere.
The company’s telemetry ambitions are also supported by the announcement of a specialist M2M partner, Redtail Telematics, which will expand its ability to provide connectivity for customers in a number of new service areas.
“Companies of all sizes are asking for solutions that are easy to deploy, with a self service platform that puts the control back into their hands,” said Overton. “We are expanding into new markets and innovative areas of service that will help companies to transform their business through mobility.”
The platform is available now and provides a self-service portal for customers to access and manage all their account information quickly and securely, with complete control over their SIM accounts.
The self-service web portal includes: connection profiles including identification of relevant services for the user; tariffs with bundles that can be shared across connections and subscriptions that can be added; call detail records providing customers with records for every SMS and GPRS call within one hour; and SIMs that can be ordered directly via the platform.
This is the first phase of the platform launch, and it will be followed by the release of the API to allow customers to integrate M2M operations into existing CRM systems and other business applications.
Accompanying the API release, Everything Everywhere will encourage innovation and the incubation of new M2M products, by supporting the developer community. They will be provided with free SIM cards loaded with credit for testing, and given access to Everything Everywhere labs in which to work on their projects.
The global partnership deal with Redtail Telematics also includes its sister organisation Plextek, a telematics company with over five million devices delivered into the automotive aftermarket. The GPS tracking in devices, which include applications such as stolen vehicle recovery, fleet management and smart insurance, will, through the partnership, all communicate via SIM cards from Everything Everywhere.
“We are thrilled to be working with Transatel and Redtail and are actively seeking other expert partners around the world to help us to achieve Everything Everywhere’s ambition to provide customers with instant access to data wherever they are,” said Overton.
Everything Everywhere – already active in smart metering and vehicle and fleet management – is working to expand into other areas such as global logistics, connected devices for the home and workplace, wellbeing and international M2M offerings.