Advanced multi-layer approach protects against fraud, malicious attacks and human error.
MACH, a provider of cloud-based managed communication services, has announced the launch of its M2M Revenue Protection product, which is designed to help M2M (Machine-to-Machine) service providers reduce losses from fraud and malicious activity on their networks. As part of the company’s broader M Protect Revenue Protection portfolio, the new offering helps M2M service providers protect against fraudulent threats, including SIM cloning, call selling, and Denial of Service attacks, while reducing losses caused by human error.
As the M2M market grows, so too do the fraudulent threats posed to M2M service providers’ businesses. Analysys Mason has forecast that the total number of M2M connections will grow from 62 million in 2010 to 2.1 billion devices in 2020, at a 36 per cent year-on-year growth rate. Machina Research, meanwhile, has predicted that M2M connections will make up around 19 per cent of total mobile connections by 2020, with mobile operators set to take €40 billion of the €714 billion M2M market. With such a large market the potential of losses to fraud and malicious attacks represents a considerable sum of money. MACH’s M2M Revenue Protection Solution reduces the impact of fraud to an absolute minimum, helping M2M service providers to protect revenues and ensure services are correctly billed for.
Joseph George, Director Product Management, Fraud & Revenue Assurance, MACH, commented: “As the M2M market matures, the potential impact of fraud is becoming clear. M2M devices are generally located in exposed locations, susceptible to SIM card theft, while host machines can be targeted by hackers going through individual devices. Simple human error is also an issue and can lead to services not being billed properly. Such issues can lead to significant revenue losses for M2M operators. By employing MACH’s M2M Revenue Protection solution, however, service providers can rest assured that our multi-level protection will immediately spot any suspicious SIM activity and take action to block the SIM. MACH also has the expertise to analyse revenue flows to ensure that all services are being billed correctly and that no fraudulent provisioning has taken place. Combined, these services stand to enable considerable savings for our customers.”
MACH’s M2M Revenue Protection Solution protects service providers by mapping IMSIs to machine ID numbers, providing an alert or SIM block when a mismatch occurs. Geographical and time checks on call patterns, meanwhile, prevent the SIMs from moving beyond preset locations, helping to prevent fraud brought about through SIM theft. The service can also check for password cracking signatures and block SIMs based on the likelihood of a potential hack. Pattern recognition is also applied to alert the service provider if the contracted usage pattern starts to change.
MACH’s M Protect Fraud Protection and Revenue Assurance portfolio protects fixed and mobile operators and service providers across both international and domestic environments. It presents an attractive option to operators because its cloud-based managed model allows it to provide services based entirely on an OPEX model. The company recently announced a major tier one win for the largest fraud protection deployment in Europe.
According to Guy Reiffer, Vice President, Marketing & Corporate Strategy: ”MACH has acquired expertise in the fraud management and revenue assurance area, both organically over the years, especially in the NRTRDE and roaming fraud analytics area, and through our acquisition last year of Optel Informatik, now MACH Solutions GmbH. We are now applying this expertise to the M2M market as part of the company’s strategy to leverage its core strengths into similar and adjacent markets. This strategy was kicked off last year when we tailored our proven data and financial clearing solutions to the unique needs of the M2M environment for M2M service providers such as MobiquiThings.”