Touchwork launches workforce productivity tools for utilities

Touchwork has launched Utiviti – a suite of smart, multi-platform products to make a utility workforce more productive and processes more efficient.

Utiviti provides the ability to turn ordinary cell phones into powerful real-time data collection devices. This low cost mobile phone technology empowers the utility workforce, and can significantly enhance operational effectiveness. In a world where 5.3 billion people have mobile phones, it makes sense to use this channel to improve the ease and speed at businesses can operate.

Utiviti allows better management of critical operational processes within a utility. From revenue protection, meter installation, reading, and auditing to asset management, work orders and seal life cycle management. Utiviti is claimed to maximise revenue while minimising operational costs. These systems operate with all mobile devices, thereby enabling universal deployment and minimising hardware investment.

Utiviti offers a number of key features:
• Collection of real-time data and additional business insight
• Enables better performance management and decision making
• Fast reaction to exceptions reported
• Increased efficiency in collecting data
• Improved quality and access to historic data
• Reduced costs associated with data collection
• User friendly, easy to implement and manage surveys
• No additional investment in hardware

Utiviti accommodates over 20 different question types including attaching photos, voice or video clips to audits. It also offers question branching, geo-location recording, routing schedules, push SMS/email reporting and fully user configurable reporting dashboards.

These advanced smart productivity products are accessible to all staff within the utility, and at a cost that offers fast return on investment.

RECENT ARTICLES

Get a US$50 Amazon voucher for sharing your IoT brand knowledge

Posted on: March 28, 2024

We want to know what you know about the IoT space. Just 3 minutes could earn you a US$50 Amazon digital gift card!

Read more

Enhance EV charging performance with cellular connectivity

Posted on: March 28, 2024

Electric vehicles (EVs) are steadily growing their market share at the expense of internal combustion engine vehicles. The growth is fuelled by several factors. Perhaps most importantly, prices for EVs have started to drop as competition in the industry is intensifying. New players and models are emerging, prompting several established EV makers to lower their

Read more
FEATURED IoT STORIES

What is IoT? A Beginner’s Guide

Posted on: April 5, 2023

What is IoT? IoT, or the Internet of Things, refers to the connection of everyday objects, or “things,” to the internet, allowing them to collect, transmit, and share data. This interconnected network of devices transforms previously “dumb” objects, such as toasters or security cameras, into smart devices that can interact with each other and their

Read more

The IoT Adoption Boom – Everything You Need to Know

Posted on: September 28, 2022

In an age when we seem to go through technology boom after technology boom, it’s hard to imagine one sticking out. However, IoT adoption, or the Internet of Things adoption, is leading the charge to dominate the next decade’s discussion around business IT. Below, we’ll discuss the current boom, what’s driving it, where it’s going,

Read more

9 IoT applications that will change everything

Posted on: September 1, 2021

Whether you are a future-minded CEO, tech-driven CEO or IT leader, you’ve come across the term IoT before. It’s often used alongside superlatives regarding how it will revolutionize the way you work, play, and live. But is it just another buzzword, or is it the as-promised technological holy grail? The truth is that Internet of

Read more

Which IoT Platform 2021? IoT Now Enterprise Buyers’ Guide

Posted on: August 30, 2021

There are several different parts in a complete IoT solution, all of which must work together to get the result needed, write IoT Now Enterprise Buyers’ Guide – Which IoT Platform 2021? authors Robin Duke-Woolley, the CEO and Bill Ingle, a senior analyst, at Beecham Research. Figure 1 shows these parts and, although not all

Read more

CAT-M1 vs NB-IoT – examining the real differences

Posted on: June 21, 2021

As industry players look to provide the next generation of IoT connectivity, two different standards have emerged under release 13 of 3GPP – CAT-M1 and NB-IoT.

Read more

IoT and home automation: What does the future hold?

Posted on: June 10, 2020

Once a dream, home automation using iot is slowly but steadily becoming a part of daily lives around the world. In fact, it is believed that the global market for smart home automation will reach $40 billion by 2020.

Read more

5 challenges still facing the Internet of Things

Posted on: June 3, 2020

The Internet of Things (IoT) has quickly become a huge part of how people live, communicate and do business. All around the world, web-enabled devices are turning our world into a more switched-on place to live.

Read more