Wearables at work will take off this year, says Epson

Valerie Riffaud-Cangelosi, new markets development
manager at Epson

Many wearable devices to date have failed to live up to expectations – Google Glass and the Apple Watch in particular left many consumers wanting more. Valerie Riffaud-Cangelosi, new markets development manager at Epson believes that in 2016 we will see new applications for wearables reviving demand for the technology.

However, it is in the business marketplace where we will see most of the innovation and growth, particularly around augmented reality smart glasses, where the technology will be used to streamline processes and add value to operations. Here’s what we can expect as 2016 approaches.

The smart glass revival has work to do

Reports suggest that in 2016 we can expect a number of comebacks in the wearables market. Google is likely to try build on the valuable lessons learnt from its first venture into the smart glasses market with Google Glass. Given its apparent success with its ‘Glass at Work’ programme, the company should consider carefully the target audience of its next wearables project in order to satisfy expectant tech fans.

Microsoft HoloLens, smart glasses that deliver augmented reality via holograms, is a great proposition, but it is likely that its shortfalls – battery life and weight – will be addressed in 2016 with a comeback that will see it produced and adopted on a larger scale.google_glass

Competition will be high in 2016, and wearable technology vendors will be determined to create products that provide a unique set of capabilities that offer distinct benefits to the end user. It will be interesting to see whether concept will deliver on expectations.”

Wearables at work – from professional to industrial

The real short term opportunity for wearables this year – away from the fitness trackers and health gadgets already saturating the consumer market – lies with businesses.

Next year, an increasing number of businesses – for example in the professional services and industrial sectors – will look to wearable technologies to enhance efficiency and streamline processes. A wide variety of sectors – from health and logistics, to arts and entertainment and manufacturing – are already harnessing the power of augmented reality glasses to provide a more interactive customer service, train staff and improve patients’ quality of treatment and care. As more applications for wearables are unearthed, we expect to see more businesses showcase exciting uses of wearables in industry next year. This is where the technology can have real, life-changing impact.

Software developers drive use cases for wearables

To date, most of the augmented reality smart glasses brought to market have been created to deliver a wide number of applications for the user, with a non-specific purpose. Google Glass, for example, is an open Android product designed to deliver a number of third party applications, such as Evernote, Facebook and Twitter, based on the user’s personal preferences. So far hardware manufacturers have dictated how wearables will develop, but in 2016, independent software developers (ISVs) will take the lead in determining the future of augmented reality wearables.

It’s no happy coincidence that the power to define the future of wearable technology has shifted into the hands of ISVs. Their close relationship with businesses and deep understanding of what companies want the technology to enable their workers to achieve, gives ISVs a unique insight into what the next phase of wearables should be.

Specific use cases and applications will demonstrate the potential for smart glasses and also highlight areas for improvement. ISVs, businesses, and manufacturers of wearables will work together to develop new applications for the workplace. The collaboration between these constituents, based on the requirements and the experience of the end user will inform the future development of wearable technology.

A new tool in the digital arsenal

In the same way that the tablet did not replace the smartphone, wearables will become a complementary technology for both consumer and business users. Tablets, smartphones, desktop PCs and smart watches all have their place and are used at different times of the day, for different purposes. As the adoption of wearables like smart glasses gains pace, we’ll see users carving out specific use cases and needs for this technology, using it in tandem with existing technologies to extend the multichannel, multi screening trend that epitomises the digital world today.

IoT and smart glasses come together

IoT will enable machines to talk to one another and work smarter. It will also help to drive greater and more thoughtful interactions between humans and machines. When the intelligence generated by IoT systems and networks is integrated with wearables that support augmented reality, that same technology has the potential to create a workforce of ‘smart humans’. It will enable them to solve problems, simplify jobs and use real-time information on the go.

The IoT will come into its own in 2016, being adopted by a huge number of industries, such as manufacturing and healthcare and smart glasses are poised to be at the centre of this industry development. Introducing a human element into a system of machines is logistically tricky. However, smart glasses allow humans to ‘plug in’ to an IoT network, hands-free. The nature of augmented reality also means they are still able to interact with the world around them but with an added digital layer to make them ‘smarter’. More and more businesses will put smart glasses at the core of IoT systems, to make workers more productive and streamline their back end operations.

The author of this blog is Valerie Riffaud-Cangelosi, new markets development manager at Epson.

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