Telenor Connexion has announced the expansion of its IoT solutions offering with the release of its new Big Data Analytics tool: ARTS (Advanced Real-time troubleshooting ToolSet).
With this toolset, especially designed for IoT devices, Telenor Connexion is making it possible for its customers to gain deeper insights into their data. ARTS provides unique, real-time insights into global mobile networks and connected devices, thereby empowering their customers to be able to deliver a better end-user experience, improve their competitive position and increase revenues.
ARTS measures and reports efficient and optimised IoT service delivery globally and also provides insights on untapped market potential. This new tool is targeted towards new and existing business customers in industries such as automotive, fleet management, utilities and security, and is of particular value to those with global reach.
One customer that has successfully tested the beta version of ARTS is Verisure Securitas Direct, Europe’s leading provider of professionally monitored alarms and connected services for the home and small business.
“ARTS has enabled us to improve the quality of our service and to take proactive actions. Real-time insights have enabled us to predict the performance of our connected assets, allowing us to serve our customers even better and provide them with greater peace of mind,” said Johan Norén, project manager Connectivity at Verisure Securitas Direct.
“Internet of Things analytics can really drive value. ARTSprovides our customers with a tool to understand the IoT data at their disposal. It has the added benefit of reducing maintenance costs, generating savings and uncovering new revenue streams”, said Mats Lundquist, CEO of Telenor Connexion.
Based on real-time device behavior and big data analytics, ARTS continuously analyses the data and can predict an issue before it happens, enabling actions to be proactively taken and quality of service to be improved. The tool provides detailed insights for troubleshooting and support, operations, and business intelligence.
The ARTS toolset is a web interface that utilises the secure and reliable cloud infrastructure of Amazon Web Services (AWS), which further complements Telenor Connexion’s mission to help customers get the full benefit of being connected.
“Telenor Connexion has embraced the benefits of Big Data in the cloud” said Darren Mowry, head of nordics, Amazon Web Services. “Using the cloud, ARTS has enabled Telenor Connexion to provide its customers with a secure, scalable solution for data-driven predictions without the burden of customers having to run and manage their own infrastructure.”
Demo at Hannover Messe
The new ARTS analytics tool will be demonstrated on April 25-28 at the Hannover Messe in Germany. Please come by Telenor Connexion’s stand at the Smart Connected joint booth, Hall 8, Stand D37, located within the Industrial Automation area.
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