Aria Systems, which helps enterprises grow recurring revenue, announced that Generac Power Systems selected Aria’s cloud-based Monetisation Platform as a key component of its IoT strategy. With Aria, Generac can quickly scale its Mobile Link™ subscription-based remote monitoring services.
Generac, the industry’s leading generator manufacturer, offers the most diverse product line to accommodate every power need. To further add to homeowner peace-of-mind, the company also offers remote monitoring capabilities, Mobile Link™, which provides customers with the ability to easily get and share information about their home standby generator using a computer or mobile device.
Mobile Link gives homeowners the ability to monitor maintenance cycles, fault and warning information, dealer information, and other key metrics. With the agility of Aria’s cloud-based Monetisation Platform, Generac can launch additional premium services, pricing options and packages sold via the web and their distribution channels.
“Mobile Link enables us to provide our customers with added assurance that their generator is always ready when needed, protecting them from power outages whether caused by severe weather, utility grid failures, cyber vandalism or physical equipment attacks,” said Steven Lynch, remote monitoring product manager at Generac. “Aria Systems ensures we can rapidly launch and evolve critical monitoring services as our customers’ needs change. Our goal is to empower our customers and improve their customer experience.”
Companies like Generac rely on Aria’s cloud-based Monetisation Platform for safe and secure management of their end-to-end billing and monetisation processes. With Aria, the Line of Business can make plan and promotion changes in minutes or hours, instead of days or weeks, to quickly cater to customer demands for new connected service offerings with superior flexibility. For Generac, this means the Line of Business can launch new offerings and services in a fraction of the time, providing customers with the most attractive offers as the market requires.
“We are delighted to add Generac to our list of innovative enterprise customers who are looking to leverage the Internet of Things to offer value-added services,” said Aria Systems president & CEO, Tom Dibble. “Aria’s experience with enterprise IoT providers like NETGEAR, Verizon Telematics, Nexia, HERE, and Audi makes us well suited to handle Generac’s rapidly expanding monitoring services.”
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