Legal & General partners with HomeServe to provide UK customers with a smart, connected water leak detector

Legal & General, a UK-based home insurance provider, has partnered with home assistance provider, HomeServe to offer customers LeakBot – a smart connected water leak detector developed by HomeServe Labs.

Legal & General is striving to find new ways to deliver solutions that can help customers protect their home and contents. Anyone who has experienced a water leak in their home will know the damage and disruption it can cause. Legal & General believes prevention is better than cure.

Launching this summer, a select number of Legal & General customers will be offered a LeakBot device to install in their home. LeakBot can help protect against water damage and leaks in the home, which are the second biggest driver of home insurance claims.

A leak in the home can cause major disruption and distress for householders, especially as leaks are often hidden with water escaping slowly over a long period of time meaning homeowners often aren’t aware there is an issue until it is too late.

Cheryl Agius

LeakBot offers a solution to the issue of hidden leaks by detecting leaks anywhere on the mains water supply in a home, before they exacerbate into bigger, potentially damaging problems. The award-winning LeakBot device uses break-through Thermi-Q technology.

Customers can simply clip the small device onto their water pipe near the stopcock and download the app onto their smartphone for instant monitoring and updates on any potential water leaks in their property. Customers can then choose to access on-demand repair assistance from HomeServe or their preferred provider.

Cheryl Agius, CEO of Legal & General’s Insurance Division said: “I am delighted that we have joined in partnership with HomeServe to enable us to offer this unique service to our customers. Anyone who has experienced a leak of water in their home from a burst pipe or leaking radiator knows just how devastating the damage can be.

By raising awareness of the risks posed by the escape of water in the home and offering a solution to detect any leakage, we hope to be able to help our customers minimise their potential exposure to water damage.”

Martin Bennett

Martin Bennett, CEO of HomeServe UK, added: “Connected home innovation that makes life easier for customers and helps keep life moving is a key strategic focus for HomeServe and clearly, Legal & General share a similar objective. Legal & General is the third major insurer to partner with us to offer LeakBot to its customers.

This shows the huge impact our device has had in the insurance industry with more and more insurers recognising LeakBot’s ability to solve the massive issue of water leak damage. We are looking forward to seeing Legal & General’s customers benefit from LeakBot and are hoping to work with more partners in the future.”

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