Tunstall brings quality of life and safety to elderly care with Tele2 IoT solution

Tunstall, a provider of telehealthcare, wanted to create high-quality care services enabled by IoT, ensuring peace of mind for elderly people and their families. Together with Tele2 IoT, the company has developed an offering that incorporates always-available IoT connectivity, local roaming and a connectivity management portal, providing a holistic overview of the whole deployment. With these innovations, Tunstall AB has seen an increase of 15% in customer satisfaction.

Tunstall Healthcare Group is a leading provider of telehealth solutions for elderly people. Founded in Yorkshire, UK, in 1957, it now operates in more than 50 countries, supporting more than 3.6 million people worldwide. Recognising that aging populations in developed regions of the world are living more active and independent lifestyles, Tunstall wanted to offer high-availability inhome monitoring and care solutions. This gives patients an opportunity to live a full and safe life as well as ensure peace of mind for their families.

That is why it was highly important for Tunstall AB to find an experienced IoT solution provider, which can ensure highly reliable connectivity, full visibility of the whole deployment, a flexible approach, as well as exceptional customer service are provided. With these aims in mind, the company approached Tele2 IoT.

Tele2 IoT provides the tools

To make sure the Tunstall solution works exceptionally well at all times, Tele2 IoT provided it with SIM cards, a connectivity management platform and set up a local roaming solution, which ensures the best connectivity available at the time. Tunstall was particularly impressed with the Tele2 IoT 2CONTROL connectivity management platform, based on Cisco Jasper Control Center, which gave Tunstall visibility into all of its IoT devices. Now, if there is a problem with a monitoring alarm or video device, Tunstall can identify the problem itself and resolve issues.

“We can do much of the trouble identification by ourselves. Resolving issues more quickly allows Tunstall to be better to our customers,” says a Tunstall Sweden representative.

Tunstall assessed the market carefully before choosing its IoT partner, but as Skogh adds: “The Tele2 IoT solution is the best in the market, because of the whole package they delivered to us and the competitive pricing. They always managed to find the best solutions for us.”

Elderly care solution increases customer satisfaction 15%

Tunstall prides itself on providing a high-quality, affordable monitoring solution to its elderly customers. After deploying the solution, Tunstall was excited to see a 15% rise in customer satisfaction among users who have witnessed the increased reliability of the solution. Tunstall and Tele2 IoT have a bright future together and the companies continue to automate service processes, adding new in-home hub devices and increasing the number of elderly healthcare applications, and making the world a better place for senior citizens.


Smart metering: Load balancing leads to annual savings of almost £5,000 for a large UK bakery

Posted on: August 10, 2022

Energy management is becoming an increasingly important component of business strategy for today’s FMCG companies, aimed largely at reducing energy costs, improving sustainability, and achieving ESG goals. According to the 2020 Deloitte Resources Study, half of industrial companies report incorporating energy management at the corporate strategy level, says Matthew Margetts, director of sales and marketing

Read more

Digi-Key exclusively stocks new XPLR-IoT-1 Kit from u-blox for purchase globally

Posted on: August 10, 2022

9 August 2022 – Digi-Key Electronics, which offers the selection of electronic components in stock for immediate shipment, announced that the XPLR-IoT-1 explorer kit from u-blox, a global technology specialist in positioning and wireless communication, is now available for purchase globally, exclusively from Digi-Key.

Read more

9 IoT applications that will change everything

Posted on: September 1, 2021

Whether you are a future-minded CEO, tech-driven CEO or IT leader, you’ve come across the term IoT before. It’s often used alongside superlatives regarding how it will revolutionize the way you work, play, and live. But is it just another buzzword, or is it the as-promised technological holy grail? The truth is that Internet of

Read more

Which IoT Platform 2021? IoT Now Enterprise Buyers’ Guide

Posted on: August 30, 2021

There are several different parts in a complete IoT solution, all of which must work together to get the result needed, write IoT Now Enterprise Buyers’ Guide – Which IoT Platform 2021? authors Robin Duke-Woolley, the CEO and Bill Ingle, a senior analyst, at Beecham Research. Figure 1 shows these parts and, although not all

Read more

CAT-M1 vs NB-IoT – examining the real differences

Posted on: June 21, 2021

As industry players look to provide the next generation of IoT connectivity, two different standards have emerged under release 13 of 3GPP – CAT-M1 and NB-IoT.

Read more

IoT and home automation: What does the future hold?

Posted on: June 10, 2020

Once a dream, home automation using iot is slowly but steadily becoming a part of daily lives around the world. In fact, it is believed that the global market for smart home automation will reach $40 billion by 2020.

Read more

5 challenges still facing the Internet of Things

Posted on: June 3, 2020

The Internet of Things (IoT) has quickly become a huge part of how people live, communicate and do business. All around the world, web-enabled devices are turning our world into a more switched-on place to live.

Read more

What is IoT?

Posted on: July 7, 2019

What is IoT Data as a new oil IoT connectivity What is IoT video So what’s IoT? The phrase ‘Internet of Things’ (IoT) is officially everywhere. It constantly shows up in my Google news feed, the weekend tech supplements are waxing lyrical about it and the volume of marketing emails I receive advertising ‘smart, connected

Read more
IoT Newsletter

Join the IoT Now online community for FREE, to receive: Exclusive offers for entry to all the IoT events that matter, round the world

Free access to a huge selection of the latest IoT analyst reports and industry whitepapers

The latest IoT news, as it breaks, to your inbox