New COMPRION TraceCase helps to solve communication failures in contactless payments

COMPRION TraceCase

In all areas where NFC is applied, especially in contactless payments, failure in communication can lead to bad user acceptance. Ralph Kamp, product manager for NFC test solutions at COMPRION explains: “Probably all of us have experienced this before:

You are lining up at the checkout of your favourite coffee shop, wanting to pay your morning coffee quickly with a contactless card or smartphone. For whatever reason, tap & go doesn’t work. The line is getting longer and longer, the faces of the people behind you are getting grumpier, until finally, you must run to the next ATM to get some cash. This is bad for you, bad for the other customers, bad for the coffee shop – and for the payment provider – bad for everyone.”

Especially payment providers have a strong interest in eliminating contactless communication problems. The new TraceCase – a small, mobile trace tool that can be easily controlled by smartphone – traces the interaction between two NFC devices such as POS terminals and NFC-enabled smartphone or contactless card. “Very often, the reason for failure lies in the interference or distortion of electrical signals. These can be easily identified by our new field tracer”, explains Kamp.

Now, payment providers can equip a whole team of field testers with the cost-effective tracer. “As setup and handling of the device are very easy, only a short training is required”, so Kamp. The tracer is very inconspicuous so that contactless transactions can be monitored during daily business – without unsettling vendors or customers. “However, the tracer doesn’t collect user-sensitive banking data”, promises Kamp.

The collected data is sent from the smartphone to the lab for troubleshooting. Using the powerful TraceCase Viewer software, the engineer can analyse and resolve the communication problems. As TraceCase is the only tracer of its kind worldwide that collects analogue signals, errors on all levels can be easily found. TraceCase is immediately available.

For more information, please visit the TraceCase product page.

Comment on this article below or via Twitter: @IoTNow OR @jcIoTnow

FEATURED IoT STORIES

9 IoT applications that will change everything

Posted on: September 1, 2021

Whether you are a future-minded CEO, tech-driven CEO or IT leader, you’ve come across the term IoT before. It’s often used alongside superlatives regarding how it will revolutionize the way you work, play, and live. But is it just another buzzword, or is it the as-promised technological holy grail? The truth is that Internet of

Read more

Which IoT Platform 2021? IoT Now Enterprise Buyers’ Guide

Posted on: August 30, 2021

There are several different parts in a complete IoT solution, all of which must work together to get the result needed, write IoT Now Enterprise Buyers’ Guide – Which IoT Platform 2021? authors Robin Duke-Woolley, the CEO and Bill Ingle, a senior analyst, at Beecham Research. Figure 1 shows these parts and, although not all

Read more

CAT-M1 vs NB-IoT – examining the real differences

Posted on: June 21, 2021

As industry players look to provide the next generation of IoT connectivity, two different standards have emerged under release 13 of 3GPP – CAT-M1 and NB-IoT.

Read more

IoT and home automation: What does the future hold?

Posted on: June 10, 2020

Once a dream, iot home automation is slowly but steadily becoming a part of daily lives around the world. In fact, it is believed that the global market for smart home automation will reach $40 billion by 2020.

Read more
RECENT ARTICLES

Tyk secures $35M investment to revolutionise software delivery for enterprises

Posted on: September 20, 2021

Tyk, a London-based global tech company, announced it has closed a $35M (€29.87M) growth equity funding round led by new investors Scottish Equity Partners (SEP), alongside existing investors MMC Ventures.

Read more

The doctor will see you now – by teleporting into your home!

Posted on: September 20, 2021

The National Robotarium, hosted by Heriot-Watt University, is pioneering intelligent sensing and tele-presence robotic technology to allow health practitioners to remotely assess a person’s physical and cognitive health from anywhere in the world.

Read more