What is an intelligent network and how could it help your business?

Nick Lockley of BetterM2M

The communications sector is constantly evolving. There always seems to be something new for businesses to consider. So, it can be difficult to know what is right for your business, and what is just a passing fad. Intelligent networks offer advanced technical services for the simplification and enhancement of communication and connectivity. That’s why they are being adopted by so many businesses. But how can you tell if it’s the right option for you? says, Nick Lockley, CEO of BetterM2M.

What is an intelligent network?

An Intelligent Network (IN) is a telephone network architecture devised to deliver increased service management control. The service logic and switching facilities are located separately, allowing for the changing or increasing of services without the need to redesign switching equipment.

An IN can enable a variety of additional features to be added to a particular network, from call queuing and call transfer, to Universal Personal Telecommunications services. 

How an intelligent network could benefit your business

Intelligent networks offer a whole range of potential benefits to businesses. They can help maximise profit. And minimise disruption. Here are some of the key ways that an intelligent network could help you.

Simple service onboarding

One of the greatest deterrents to upgrading systems or implementing new services is the disruption to legacy systems, and expense it can engender. Because intelligent networks can be added to or revised without any form of physical intervention, future modification is completely painless. And extremely quick to implement.

Customisable service

Finding the right network plan for your business can be difficult. A basic package may not be enough for your needs. But all the bells and whistles can be both expensive and unnecessary. With an intelligent network, you can simply select the services that are appropriate to your requirements. Not every business needs an overseas MMS service, call screening, or a home area discount. With an intelligent network, you get to choose what’s important.

Better connectivity

An intelligent network architecture delivers greater stability of connectivity. This means that your business is less likely to experience lost revenue though the failure of payment terminals. Or through poor customer experience.

Greater security

Autonomous networking allows for procedures to be set in place to enhance the security of an intelligent network and all the data that passes through it. Through the integration of the Internet of Things (IoT) and artificial intelligence (AI), processes can be easily implemented to automatically detect and remove anomalous activity.

Intelligent networks are being adopted by an ever-growing number of businesses globally. Because they simplify a previously complicated system. Offering almost infinite scalability, and the potential for ongoing evolution.

Order a demo SIM from Better M2M today.

The author is Nick Lockley, CEO & global IoT solutions architect at BetterM2M

About the author

Nick Lockley deliver bespoke M2M/IoT managed services for mobile and satellite wireless networks globally plus fixed-line solutions & traditional business telecommunications services.

Comment on this article below or via Twitter: @IoTNow_OR @jcIoTnow

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