Brian Cobb, Chief Innovation Officer and Stephen Saunders, Director of Innovation & Information Technology at Cincinnati/Nothern Kentucky International Airport explain the benefits of having complete airport-wide passenger Flow Management.
Passenger Flow Management enables the airport to see how travelers, processes and airlines interact and interconnect, to better plan and improve productivity, respond to customer needs faster and tap into revenue growth opportunities.
Amsterdam, Bristol, Keflavik and Billund have also moved beyond single-process measurement to terminal-wide insights.
