Kajeet and Sano Health: Bridging the Digital Divide in Healthcare

virtual doctor visit

For the 19 million Americans without Internet access at home, reliable access to telehealth can be a significant challenge. And, for vulnerable populations more statistically likely to need healthcare services, the digital divide even more pronounced – according to Pew Research, only 28% of seniors over the age of 80 have home broadband service.

Sano Health: Mission and Values

Sano Health was founded in 2014 with the mission of bridging the digital divide in healthcare with simple and cost-effective telehealth solutions. Bringing together expertise across both the telecommunications and healthcare industries, Sano provides telehealth-enabled mobile devices and connectivity to healthcare providers – empowering them to offer continuity of care for their disadvantaged, under-connected, and/or at-risk patients. Sano also strives to make its solutions are easy to use as possible, recognizing that many patients in the lower income bracket often have limited digital literacy.

Man and woman exploring website

Problem, Challenges, and Opportunities

As Grayer and the Sano Health team worked to develop their solution’s technology infrastructure, it became clear that they needed a better way in which to provide their clients with the data required to power telehealth services.

Without a feasible connectivity solution, medical professionals would be left to choose between reaching out to a network provider on their own or relying on their patients’ often poor or nonexistent Internet connectivity – neither of which were acceptable solutions to Sano.

Man talking with doctor

Connecting with Kajeet

When Grayer connected with Kajeet, a managed IoT connectivity solution provider, he immediately
saw the value that it could offer to Sano Health’s work to close the digital divide.

Not only would Kajeet’s work with all major North American wireless networks enable Sano to offer the widest coverage map possible to its clients, but the insights and management capabilities afforded by the Kajeet Sentinel® platform were a game-changer. With its data and policy control capabilities, malware blocking and threat protection, real-time data usage reporting, and integration with their existing healthcare applications, Grayer saw that Sentinel would provide their clients with capabilities that no one else could offer. As well, the ability to share data across all devices on a customer’s telehealth program keeps costs low and prevents any monthly billing headaches.


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