Improving Customer Service at Butcher & Packer With SAP Business One®


From aprons to spices, the food industry has relied on Butcher & Packer Supply Company since 1937 to provide the best equipment, ingredients and apparel for sausage making and meat processing. Now, Butcher & Packer has streamlined e-commerce, accounting and manufacturing with SAP Business One.

Before: Challenges and Opportunities
• Improve reporting
• Eliminate manual data entry

Why SAP and Partner
• Integration with Magic XPI from Magic Software to process orders and notifications through the ecommerce site
• Integration with the manufacturing system for better inventory tracking
• Compliance with the Payment Card Industry Data Security Standard for real-time credit card
authorizations, automated cash receipts, and tight security

After: Value-Driven Results
• Eliminated bottlenecks caused by disparate IT systems
• Helped ensure accurate books and simple auditing within two months of going live
• Eased management of over 6000 inventory items
• Doubled the number of shipping stations with more streamlined shipping processes
• Provided access to centralized company-wide data, making finding information and running reports
faster and easier

“Now our books match to the penny every month. Bottlenecks and throughput issues have gone away. There is nothing stopping us from getting things done.”

Fritz Blohm, President, Butcher & Packer Supply Company


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