University (data) challenges disrupt student experience in almost half of UK institutions

Eton, UK, 2nd December, 2021 – Over half (59%) of higher education institutions said the secure sharing of data has been their biggest IT challenge over the last 18 months as they dealt with the ongoing impact of the pandemic.

According to research commissioned by InterSystems, an innovative data technology provider dedicated to helping customers solve the most critical information challenges, the majority of institutions were operating with a dispersed staff and student body during this period, while almost half (47%) aren’t confident that all of the systems within their organisation are well connected to each other, creating difficulties with efficiency, as well as the student experience.

The survey of 150 IT decision makers from higher education institutions across the UK and Ireland also found that 32% were forced to make changes to their IT infrastructure as a result of the pandemic, but of this figure, 52% have since had to make further adaptations to IT infrastructure. The biggest driver to connect existing systems within organisations is to gain a holistic view of all data across the institution, while 17% said it’s to remove outdated data collection methods, such as paperwork and manual data entry. Only 15% say this action would be driven by the ability to facilitate a connected student experience.

The need for a holistic view of data is further reiterated by the delays in institutions accessing the data they collect, with almost a third (32%) saying it takes them between four– 23 hours. Meanwhile over a quarter (26%) say it takes up to a day.

Enzo Brienza, partnership alliances manager, InterSystems, commentes, “The impact that legacy data sharing practices and inadequate technology integration can have on the student experience can’t be underestimated. It can leave students facing delays in receiving information and having to adhere to long-winded processes that really clash with the types of services and experiences they receive in all other areas of their lives. Ultimately, the student experience is the top priority for any higher education institution and their data infrastructure and processes need to reflect that, making the student experience as smooth and streamlined as it can possibly be.”

Exploring how institutions use this data, the most common use case is to inform decision making by the IT department (35%), followed by research development (27%), and research projects (25%). This highlights that data isn’t being used as effectively across the entire institution, particularly in departments that directly impact the student experience, such as admissions which is only a use case for 22%.

Brienza adds, “The use of data analytics, particularly self-service platforms, would prove highly beneficial in helping data to be used more widely and more effectively across the institution. However, currently, only 23% of respondents are planning to increase investment in analytics over the next 12 months. Similarly, currently, less than a third (31%) of institutions are using artificial intelligence and just 29% have implemented analytics.

This shows there is opportunity for more institutions to adopt the technologies and solutions that will help them to automate processes and get the most from their data, to deliver this value back to their students. Ensuring their systems can interoperate and share data in real time will also help to improve the student experience by giving students the same instant access to information that they have become so accustomed to in all other aspects of their lives.”

Comment on this article below or via Twitter: @IoTNow_OR @jcIoTnow

FEATURED IoT STORIES

9 IoT applications that will change everything

Posted on: September 1, 2021

Whether you are a future-minded CEO, tech-driven CEO or IT leader, you’ve come across the term IoT before. It’s often used alongside superlatives regarding how it will revolutionize the way you work, play, and live. But is it just another buzzword, or is it the as-promised technological holy grail? The truth is that Internet of

Read more

Which IoT Platform 2021? IoT Now Enterprise Buyers’ Guide

Posted on: August 30, 2021

There are several different parts in a complete IoT solution, all of which must work together to get the result needed, write IoT Now Enterprise Buyers’ Guide – Which IoT Platform 2021? authors Robin Duke-Woolley, the CEO and Bill Ingle, a senior analyst, at Beecham Research. Figure 1 shows these parts and, although not all

Read more

CAT-M1 vs NB-IoT – examining the real differences

Posted on: June 21, 2021

As industry players look to provide the next generation of IoT connectivity, two different standards have emerged under release 13 of 3GPP – CAT-M1 and NB-IoT.

Read more

IoT and home automation: What does the future hold?

Posted on: June 10, 2020

Once a dream, iot home automation is slowly but steadily becoming a part of daily lives around the world. In fact, it is believed that the global market for smart home automation will reach $40 billion by 2020.

Read more
RECENT ARTICLES

Partnership with Nokia helps Clavister expand in Australia

Posted on: January 19, 2022

Ornskoldsvik, Sweden. 19 January, 2022 – Clavister, a provider of European carrier-grade cybersecurity solutions for mission-critical applications, announced an order intake from a Railway Infrastructure company in Australia

Read more

Wi-Fi 6E trial in Turkey hailed a success by Turk Telekom

Posted on: January 19, 2022

London, UK. 19 January, 2022 – Wireless Broadband Alliance (WBA) member, Turk Telekom, announced the successful completion of Wi-Fi 6E trials designed to demonstrate how the technology can be used to enhance speed and capacity in a variety of different end-user scenarios. Wi-Fi is vital to the success of Turk Telekom, who has the Wi-Fi footprint in

Read more