Eseye enables Telli Health to launch first eUICC-certified remote patient monitoring devices

Nick Earle of Eseye

Guildford, United Kingdom. 06 April 2022 – Eseye, a global provider of IoT connectivity solutions, has enabled Telli Health’s innovative range of global remote patient monitoring (RPM) devices, including a blood pressure monitor, blood glucometer, pulse oximeter, and thermometer, to become the first in the global healthcare device marketplace to achieve eUICC certification on Verizon’s award-winning 4G LTE network in the United States.

With Verizon as part of Eseye’s global federation of connectivity partners, Eseye can offer IoT connectivity across the U.S. through its award-winning AnyNet+ eSIM, featuring an embedded universal integrated circuit Card (eUICC) and multi-IMSI capabilities, which can ensure Telli Health devices stay connected to the Verizon network.

Device certification on Verizon’s LTE network means that a device is confirmed to be technically compliant with and fully functional on the network. By attaining device and eUICC certification on Verizon’s expansive LTE network, Telli Health can scale its RPM solution across the U.S. medical IoT market, incorporating Verizon mobile connectivity that has been awarded #1 for wireless network quality a record 28 times in a row by J.D. Power.

Telli Health selected Eseye to manage this process end-to-end, utilising Eseye’s unrivaled technical device and network expertise to achieve eUICC certification.

Working with Eseye, Telli Health successfully achieved certification, including:

  • Device preparation and behaviour analysis.
  • Onboarding with AnyNet+ eUICC eSIMs to ensure the RPM device responds to changing connectivity environments.
  • Testing the device and ensuring it has passed tests for eUICC-compliant network switching.
  • Launching the device and enabling eUICC localisation to Verizon once devices are live.

Will Dos Santos, head of sales, Telli Health emphasises the importance of Verizon certification to Telli Health; “Achieving certification onto Verizon catapults us above our competitors and ensures our patients can reliably use our RPM devices even in more remote and rural areas. Eseye’s technical expertise and support was invaluable during the certification process. Verizon certification has positioned Telli Health for further success in the RPM market, with plans to deploy a total of 300,000 devices by the end of 2022.”

Erik Varney, managing director, Telematics and Industrial IoT, Verizon Business, adds, “eUICC is transforming global IoT connectivity for business. It’s enabling the multinational enterprise to achieve interoperability and securely connect their devices locally to Verizon’s LTE network for IoT. Eseye and Telli Health are key contributors in establishing this cutting-edge service for the market, utilising Verizon’s long-heralded network performance and reliability.”

Reliable connectivity central to Telli Health’s RPM proposition

Telli Health decided to design and build bespoke hardware so it could provide the best and most efficient solution for patients and healthcare providers.

To achieve this, it knew a multi-network approach was essential to deliver the reliable, ubiquitous connectivity fundamental to ensuring the accuracy of its RPM solutions. However, this introduced challenges in terms of device network certification and roaming capabilities, something that healthcare decision makers in Eseye’s 2021 research cited as a major issue.

This is where the Eseye AnyNet+ eSIM’s ability to localise onto the Verizon network was a critical factor for Telli Health. Verizon’s LTE network is essential for enabling devices beyond just population centers and into rural and under-served communities, where access to healthcare is difficult. A reliable connection is essential to deliver a steady stream of patient data, whilst building patient and doctor confidence in RPM solutions, potentially leading to better health outcomes and more efficient healthcare resource allocation in the future.

Since partnering with Eseye, Telli Health has witnessed:

  • A 73% improvement in unique daily data transmissions, whereby reliable connectivity can provide data in real time.
  • A 67% reduction in patient churn.
  • A 94% reduction in support costs; RPM devices work out-of-the-box, leading to an 80% increase in patient onboarding times.

Nick Earle, CEO, Eseye conclude; “Eseye is uniquely positioned in the market to offer a superior level of specialist technical support for customers, such as Telli Health, to achieve eUICC certification onto the required network, including Verizon’s in the US. Adoption of eSIM technology in multi-country IoT deployments, where devices can seamlessly localise onto the network with the strongest signal, is only going to increase. Similarly, we expect to see a growing requirement for a managed-services approach to IoT, which can guide customers from ideation and proof of concept, through the design, development, and deployment of global IoT solutions at scale.”

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