Herzliya, Israel and San Francisco, United States. 20 July, 2022 – Otonomo Technologies Ltd., the platform powering the mobility economy, announced it has updated the Otonomo App on Salesforce AppExchange, providing customers new ways to unlock access to accurate mobility data – for single vehicles as well as entire fleets using Salesforce sales cloud and service cloud. The latest version will utilise multi faceted functionality that allows customers to build upon workflows, trigger specific actions, access distance and dispatch data, execute geofencing, and provide driver safety capabilities.
Built on the Salesforce platform, the Otonomo App is currently available on AppExchange.
The Otonomo App provides customers with the ability to extract rich vehicle data insights and monitor the location and status of entire fleets. The Otonomo App leverages Salesforce’s automation capabilities to offer greater flexibility and usability, and easier integration into existing Salesforce instances. Utilising software-based telematics from OEM-connected car data, end users enjoy a solution without external hardware to track and manage vehicles. Salesforce service cloud helps streamline the app’s workflow structures and provides functionalities for email, invoicing legal requests, and more.
“We look forward to our customers benefiting from the enhanced capabilities and integrated functionality in the Otonomo App for Salesforce AppExchange. These capabilities deliver connected fleet data to our customers’ fingertips while keeping driver safety and operational efficiency top of mind,” says Anders Truelsen, chief revenue officer of Otonomo.
The Otonomo App for Salesforce offers a number of new features and capabilities, including:
- Distance tracking which records and reports time and distance for standalone vehicles and entire fleets, simplifying billing and reimbursement processes in terms of time on-site and distances driven. The app also creates trip summaries and dashboards relative to the records of each vehicle or fleet.
- Geofencing, which digitally enforces physical boundary areas to track when and where vehicles enter or exit. With this feature, vehicles entering or exiting preset boundaries can trigger process automation workflows within Salesforce to send email notifications of the activity.
- Enhanced driver safety by identifying and defining meaningful events, such as accelerations, speed, harsh braking and more. Companies can use this feature to track events within fleets and create rules to trigger actions/events in Salesforce, such as sending an email when a driver exceeds a certain speed.
- Dispatching functionality to manage service calls in Salesforce’s service cloud, which provides dispatch teams with full visibility on all vehicle locations and the ability to sort vehicles by distance for more efficient service call management.
“We are excited that Otonomo is continuing to innovate on AppExchange as they leverage vehicle and fleet data to improve distance and location tracking and provide advanced solutions and future-focused strategic insights for mobility enterprise customers,” says Woodson Martin, GM of Salesforce AppExchange. “AppExchange is constantly evolving to meet the needs of our customers, and we love watching our partners evolve alongside us.”