Sensormatic Solutions by Johnson Controls expands computer vision offering to address retail’s most pressing challenges

Neuhausen, Switzerland – Sensormatic Solutions, the global retail solutions portfolio of Johnson Controls, has expanded its computer vision analytics offering, which focuses on driving sales, reducing risk, and enhancing the shopper experience. The company’s computer vision solutions are created through collaboration with Intel and optimised for retail using proprietary Sensormatic IQ artificial intelligence (AI) algorithms. With Sensormatic Solutions computer vision capabilities, retailers can leverage existing video infrastructure and a smart hub appliance to tap into the data needed to open a world of problem-solving solutions across the retail expanse.

First introduced in 2021, Sensormatic Solutions computer vision offering can be easily deployed using a smart hub device in conjunction with existing camera infrastructure to facilitate streamlined, cost-effective adoption of next-generation AI in retail environments. Computer vision automates tasks and derives meaningful information from video footage in real-time helping to strengthen loss prevention efforts, provide insights on shopper behavior, and maintain safe environments for shoppers and associates.

This solution’s flexible architecture allows retailers to tailor systems to their needs. Computer vision analytics can be used to address a wide range of real-world challenges, including customer engagement, stocking, labor allocation, loss prevention, shopper satisfaction, and more. Current capabilities include:

  • Shelf sweep detection: Monitors shelf activity for large-scale removals of items so in-store personnel can take pre-emptive measures to mitigate the theft. Alerts associates of low stocks, and tracks the movement of high-value items that are taken from shelves
  • Vehicle alert: Monitors parking lots to identify unauthorised vehicles, abandoned vehicles, and customer wait times to mitigate organised retail crime (ORC) and improve customer experiences
  • Loitering monitoring: Helps retailers mitigate ORC events by identifying individuals lingering in low-traffic areas after business hours, when criminal activity is more likely to occur.
  • Group detection alert: Monitors for groups entering or forming within stores and alerts associates to help prevent ORC events.
  • Traffic pattern insights: Observes paths to purchase and shopper movements throughout the floor to facilitate more effective layouts, stocking, and more
  • Slip-and-fall detection: Monitors sales floors for shoppers who may have injured themselves on premises
  • Audience measurement: Provides insights into shopper demographics and sentiments so retailers are equipped with the necessary data to curate exceptional shopping experiences by tailoring marketing plans, promotions, and offerings to their customer base
  • Dwell time measurement: Analyses the length of time customers spend engaging with different displays to help retailers evaluate the effectiveness of their campaigns and promotions

“We’re working side-by-side with incubator customers to identify and design timely solutions that target the most challenging retail problems, and our computer vision offering allows us to solve these problems and streamline operations using existing video infrastructure,” says Subramanian Kunchithapatham, chief technology officer at Sensormatic Solutions. “The technology architecture allows retailers to add and remove computer vision analytics capabilities as needed to complement their current solutions. The latest enhancements can help retailers learn about customer behavior, mitigate losses, and develop better shopping experiences, while also allowing them to look beyond loss prevention for video integration.”

These product enhancements come at a time when the popularity of AI-based video monitoring is growing in the retail industry. A recent study conducted by Sensormatic Solutions and Coresight found that 43% of retail leaders surveyed currently use AI to analyse in-store video, and a further 31% expect to adopt these solutions in the next 1-3 years. Sensormatic Solutions is at the forefront of this growing market, recently named one of Business Innovation Group’s 2022 AI Excellence Award winners for its computer vision capabilities.

Sensormatic Solutions new computer vision technologies are available now, and new use cases that address additional retail challenges are being developed for release in the near future. For more information about leveraging existing video infrastructure to improve operations, strengthen loss prevention, and gain a better understanding of shopper behaviors, visit Sensormatic

Comment on this article below or via Twitter: @IoTNow_OR @jcIoTnow.


Sateliot works with AWS on cloud native 5G satellite network to connect IoT devices directly to satellites

Posted on: October 4, 2022

San Diego, United States – Sateliot, a satellite telecommunications operator, is working with Amazon Web Services (AWS) to build a cloud native 5G service designed to provide customers with secure and reliable narrowband IoT (NB-IoT) connectivity over non-terrestrial network using its low earth orbit (LEO) satellite constellation. These revolutionary satellites act as cell towers from

Read more

WISeKey selected by ODIN Solutions to secure its IoT sensors and applications and enable them with WISeSAT satellite communications

Posted on: October 4, 2022

WISeKey International Holding, a security certificate authority and provider of identity solutions, announced at the Smart Agrifood Summit held in Málaga, Spain that it has been selected by ODIN Solutions, a Spanish multidisciplinary IoT integrator and sensor manufacturer, to integrate WISeKey secure technology within their IoT sensor leveraging of VaultIC Secure elements.

Read more

The IoT Adoption Boom – Everything You Need to Know

Posted on: September 28, 2022

In an age when we seem to go through technology boom after technology boom, it’s hard to imagine one sticking out. However, IoT adoption, or the Internet of Things adoption, is leading the charge to dominate the next decade’s discussion around business IT. Below, we’ll discuss the current boom, what’s driving it, where it’s going,

Read more

9 IoT applications that will change everything

Posted on: September 1, 2021

Whether you are a future-minded CEO, tech-driven CEO or IT leader, you’ve come across the term IoT before. It’s often used alongside superlatives regarding how it will revolutionize the way you work, play, and live. But is it just another buzzword, or is it the as-promised technological holy grail? The truth is that Internet of

Read more

Which IoT Platform 2021? IoT Now Enterprise Buyers’ Guide

Posted on: August 30, 2021

There are several different parts in a complete IoT solution, all of which must work together to get the result needed, write IoT Now Enterprise Buyers’ Guide – Which IoT Platform 2021? authors Robin Duke-Woolley, the CEO and Bill Ingle, a senior analyst, at Beecham Research. Figure 1 shows these parts and, although not all

Read more

CAT-M1 vs NB-IoT – examining the real differences

Posted on: June 21, 2021

As industry players look to provide the next generation of IoT connectivity, two different standards have emerged under release 13 of 3GPP – CAT-M1 and NB-IoT.

Read more

IoT and home automation: What does the future hold?

Posted on: June 10, 2020

Once a dream, home automation using iot is slowly but steadily becoming a part of daily lives around the world. In fact, it is believed that the global market for smart home automation will reach $40 billion by 2020.

Read more

5 challenges still facing the Internet of Things

Posted on: June 3, 2020

The Internet of Things (IoT) has quickly become a huge part of how people live, communicate and do business. All around the world, web-enabled devices are turning our world into a more switched-on place to live.

Read more

What is IoT?

Posted on: July 7, 2019

What is IoT Data as a new oil IoT connectivity What is IoT video So what’s IoT? The phrase ‘Internet of Things’ (IoT) is officially everywhere. It constantly shows up in my Google news feed, the weekend tech supplements are waxing lyrical about it and the volume of marketing emails I receive advertising ‘smart, connected

Read more
IoT Newsletter

Join the IoT Now online community for FREE, to receive: Exclusive offers for entry to all the IoT events that matter, round the world

Free access to a huge selection of the latest IoT analyst reports and industry whitepapers

The latest IoT news, as it breaks, to your inbox