BICS to power its suite of advanced SaaS solutions through Infovista

Infovista, a global provider of network lifecycle automation, has announced that BICS, an international communications enabler, has deployed Infovista’s Automated Assurance & Operations solution to power its suite of advanced analytics solutions for its telco and enterprise customers.

BICS’ Software as a Service (SaaS) solutions use detailed, near real-time traffic insights from Infovista’s Automated Assurance & Operations solution. This is key in helping its customers rapidly build advanced reporting capabilities, in turn increasing operational efficiency and strengthening their competitiveness. BICS’ solution enables both traditional telcos and enterprise customers alike to monitor, control and optimise the quality of their global communications services. Customers use the intuitive platform to identify and correct bottom-line impacting network, service and security-related issues and deliver the best possible end-user experience across 3G, 4G and 5G networks globally.

Cloud-native and spanning traditionally siloed domains, Infovista’s Automated Assurance & Operations solution plays an essential role in enabling BICS to deliver some of the key benefits of being part of a fully managed platform, with cost efficiency, reliable performance and guaranteed scalability consistently delivered to its customers, anywhere in the world.

The fully hosted and modular solution delivered by BICS helps democratise traffic analytics at scale. It enables any BICS customer to access advanced data mining and data science resources, leveraging visualisation tools and technologies, avoiding the heavy IT-related costs traditionally associated with both.

“Infovista was the clear partner for us to continue in our rapid growth with differentiated service performance and reliability,” says Laurent Missa, senior operations support systems team leader at BICS. “We are already seeing the benefits today and I am confident our collaboration will continue to deliver the value excellence in our solutions which our customers have come to expect from us.”

Selected through a rigorous competitive process, Infovista’s solution provides a fully cloud-native architecture that can scale alongside the rapid growth of the BICS customer base, delivers improved service reliability and customer experience, a lower assurance systems TCO, consistent performance in high workload conditions, the functional flexibility to support service evolutions and business process improvements with service assurance innovations, and an additional revenue stream through monetisable self-service portals for monitoring and diagnostics.

“I’m delighted that BICS selected us to provide actionable, real-time intelligence for service performance and customer experience into a diverse range of industry verticals,” says Franco Messori, chief product strategy and company transformation at Infovista. “Our cloud-native Automated Assurance and Operations solutions provide the scalability, openness, interoperability, and reliability that BICS needs for a lower TCO and a faster ROI. Our collaboration with BICS focuses on bringing analytic data to help grow their business, streamline operations, automate processes, and power customer self-service portals.”

Based on Kubernetes and containerisation, the solution supports full multi-tenancy that provides highly configurable self-service portals to cater to a broad range of IoT and industry verticals such as energy, governmental and public sectors, and provides rapid service activation as a key competitive differentiator. Among its key capabilities are end-to-end subscriber and protocol tracing, deep packet analysis, selective recording, and automated and flexible operational reporting. Infovista’s automated assurance & operations products and solutions, powered by Ativa, support a range of network and service operations scenarios, including:

  • 360° Assurance for 5G Slicing, supporting automated network slice SLA management
  • 5G Standalone network monitoring and assurance
  • Advanced customer and device analytics
  • Operational Smart CAPEX allocation for ROI optimisation
  • B2B services, like VPN and SD-WAN assurance
  • IoT service monitoring and assurance
  • 360° Assurance VoLTE and VoNR services
  • Fixed and mobile broadband service monitoring and assurance
  • Roaming and interconnect service monitoring and assurance

Comment on this article below or via Twitter: @IoTNow_OR @jcIoTnow

RECENT ARTICLES

Enhance EV charging performance with cellular connectivity

Posted on: March 28, 2024

Electric vehicles (EVs) are steadily growing their market share at the expense of internal combustion engine vehicles. The growth is fuelled by several factors. Perhaps most importantly, prices for EVs have started to drop as competition in the industry is intensifying. New players and models are emerging, prompting several established EV makers to lower their

Read more

Panasonic and Jasmy unveil Web3 Platform for IoT data control

Posted on: March 28, 2024

Panasonic has joined forces with Jasmy (JASMY) blockchain to introduce a Web3 platform that will facilitate the connection of personal data on the Internet of Things (IoT). The collaboration between the Japanese-based blockchain and Panasonic Advanced Technology was initiated in February, but the official announcement was made on March 26.

Read more
FEATURED IoT STORIES

What is IoT? A Beginner’s Guide

Posted on: April 5, 2023

What is IoT? IoT, or the Internet of Things, refers to the connection of everyday objects, or “things,” to the internet, allowing them to collect, transmit, and share data. This interconnected network of devices transforms previously “dumb” objects, such as toasters or security cameras, into smart devices that can interact with each other and their

Read more

The IoT Adoption Boom – Everything You Need to Know

Posted on: September 28, 2022

In an age when we seem to go through technology boom after technology boom, it’s hard to imagine one sticking out. However, IoT adoption, or the Internet of Things adoption, is leading the charge to dominate the next decade’s discussion around business IT. Below, we’ll discuss the current boom, what’s driving it, where it’s going,

Read more

9 IoT applications that will change everything

Posted on: September 1, 2021

Whether you are a future-minded CEO, tech-driven CEO or IT leader, you’ve come across the term IoT before. It’s often used alongside superlatives regarding how it will revolutionize the way you work, play, and live. But is it just another buzzword, or is it the as-promised technological holy grail? The truth is that Internet of

Read more

Which IoT Platform 2021? IoT Now Enterprise Buyers’ Guide

Posted on: August 30, 2021

There are several different parts in a complete IoT solution, all of which must work together to get the result needed, write IoT Now Enterprise Buyers’ Guide – Which IoT Platform 2021? authors Robin Duke-Woolley, the CEO and Bill Ingle, a senior analyst, at Beecham Research. Figure 1 shows these parts and, although not all

Read more

CAT-M1 vs NB-IoT – examining the real differences

Posted on: June 21, 2021

As industry players look to provide the next generation of IoT connectivity, two different standards have emerged under release 13 of 3GPP – CAT-M1 and NB-IoT.

Read more

IoT and home automation: What does the future hold?

Posted on: June 10, 2020

Once a dream, home automation using iot is slowly but steadily becoming a part of daily lives around the world. In fact, it is believed that the global market for smart home automation will reach $40 billion by 2020.

Read more

5 challenges still facing the Internet of Things

Posted on: June 3, 2020

The Internet of Things (IoT) has quickly become a huge part of how people live, communicate and do business. All around the world, web-enabled devices are turning our world into a more switched-on place to live.

Read more