GenAI is on the verge of upending the telecoms industry, with promising early experiments yielding good results. Most remarkable is the unprecedented speed at which this widely adopted technology is maturing and expanding its capabilities in the telco sector, writes John Abraham, the principal analyst at Appledore Research. This report is part of the Agile Telco magazine.

The conversation around AI in telecoms has changed. While early experiments were exciting, the focus is now on a new set of challenges: the operational complexities of actually deploying AI.
This exclusive analyst report from Appledore Research, authored by Principal Analyst John Abraham, cuts through the noise to provide a clear path forward.
In this report published as part of IoT Now Magazine, you'll discover:
- The Problem with "Agentic Confusion": Why a lack of a clear industry definition is hindering meaningful progress.
- The Operational Pivot: How the industry is now prioritizing practical concerns like deployment approaches and ongoing support requirements over abstract use cases.
- A New Path to Modernization: Learn how GenAI is creating a third, accelerated way to modernize complex, decades-old legacy systems.
- Concrete Recommendations: Get actionable advice for both Communication Service Providers (CSPs) and vendors on how to avoid costly mistakes and build a cohesive, platform-centred strategy.
The time to prepare for the operational realities of AI is now.
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