Artificial

AT&T cloud contact centre platform helps businesses rapidly deliver an enhanced Customer Experience

AT&T unveiled its new AT&T Cloud Contact Centre platform empowering businesses to rapidly and cost-effectively transform their customer experience through a superior omnichannel experience.

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Is this the first IoT winter?

Is the Internet of Things (IoT) going through its ‘First IoT Winter’ between 2015 and 2020? Based on his recent book ‘The Internet of Things Myth’ and work by Transforma Insights looking at IoT deployments, says Matt Hatton, founding partner, Transforma Insights.

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The value of training devices at the network edge with AI

Internet of Things (IoT) vendors often tout the plug-and-play nature of their devices: Just connect it to the network and it starts reporting back the required data, says Yasser Khan, CEO of One Tech, Inc.

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Digital transformation ‘fatigue’: Where the channel goes from here

The technology industry has come to a precarious position. Although businesses today understand the importance of technology for achieving their objectives, they are also experiencing ‘digital transformation’ fatigue, says Abel Smit, sales director, data solutions & IoT at Tech Data.

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AIoT: The powerful convergence of AI and the IoT

From fictional characters like Joey and Phoebe in Friends to the hamburger & fries combo for foodies, the greatest and most powerful duos have existed throughout the history of mankind. They may have a unique individuality but when clubbed together boom! Together, says Dinesh Soundararajan of Contus, they create an awesome and wonderful impact.

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Remote monitoring IoT solutions help take strain off ICU beds in the Netherlands

Essence Group, a provider of IoT-based advanced telecare solutions for seniors, have announced that their care@home technology will be installed in makeshift “Corona-Hotels” across the Netherlands.

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How smart devices will transform the next generation’s daily life

Intelligent living happens when smart devices, software and services work together seamlessly to form an ecosystem that surrounds us. Its aim, says Olivier Dobo, marketing director of HONOR UK, is to help people live life more efficiently and effectively, so that they can focus on what truly matters.

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If we could talk to the Eminelles, just imagine it

IoT Now columnist Nick Booth imagines interrogating Eminelle, Renewtrak‘s smart new artificial intelligence automation.

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Veeva data cloud to deliver new approach for patient and prescriber data

Veeva Systems, has announced Veeva data cloud to help support the industry by bringing greater innovation and choice to the data market. Veeva data cloud will include longitudinal patient and prescriber data offerings that will cover retail and specialty distribution channels, initially tailored for commercial use cases such as launch planning, patient segmentation, commercial analytics,

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NCI announces empower platform to accelerate AI adoption

NCI Information Systems, Inc. (NCI), a provider of advanced information technology solutions and professional services to U.S. federal government agencies, announced the launch of the NCI Empower platform to accelerate artificial intelligence (AI) adoption in the public sector.

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Consumers intrigued by 5G but need more than speed, says MATRIXX research

According to new research, the benefits of 5G are not widely understood by consumers and communication service providers (CSPs) will need to solve existing pain-points and entice customers with new experiences to stimulate upgrades to 5G. So says MATRIXX Software, a company specialising in transforming global commerce, which released the results of a consumer and operator

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Start-up support and plenty of new partner moves aim to make IoT work

In his latest ecosystem column, Antony Savvas charts a blockbuster first couple months of the year, involving both new companies and well-established ones.

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Telekom Slovenije and Iskratel partner in 4G/5G hybrid public-private networks for smart industry

Telekom Slovenije, provider of advanced ICT solutions, and Iskratel, the European solution provider for digital transformation of industries, are cooperating in the development of 5G networking solutions.

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5G tipping point: Industry and consumers lured with cheaper, smarter services

Ericsson landed on its corporate feet when it parachuted out of the GSMA’s Mobile World Congress last Friday. For the last few years, the network solutions provider has (like Huawei and a few others) hosted Pre-MWC Briefings for media and analysts in key markets, in an attempt to catch attention ahead of the pandemonium in

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Breaking tradition: Why collaborative solutions trump siloed working

Technology experts are increasingly working together to solve customer problems, Here Rob Lamb, client principal and CTO Officer at Dell Technologies,

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Why do IoT projects fail?

There was a time when the fact that large IT projects went way over budget and were delivered well past the delivery date wasn’t particularly unusual; it was almost par for the course. So why should the Internet of Things (IoT), which encompasses computing and communications technologies be any different, asks freelance technology writer, Bob

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