AT&T cloud contact centre platform helps businesses rapidly deliver an enhanced Customer Experience

AT&T unveiled its new AT&T Cloud Contact Centre platform empowering businesses to rapidly and cost-effectively transform their customer experience through a superior omnichannel experience.

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Hands up who’s making money in 5G? And who’s not?

A WEEK IN IoT – 5G is starting strong, says Huawei. The company’s deputy chairman, Ken Hu, told its annual Mobile Broadband Forum (#MBBF) in Zurich, Switzerland last week that 5th Generation mobile communications “arrived faster than expected,” and that there are now 40 carriers in more than 20 countries supporting 136 different 5G-enabled devices.

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Wi-Fi 6: It’s for the robots

Kevin Robinson learned leadership at America’s elite military academy West Point. Now, as the Wi-Fi Alliance’s marketing vice president, he is marshalling a battalion of 550 companies to weaponise Wi-fi 6.

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Verizon approves use of MultiTech MultiConnect microCell USB cellular modem on its network

Multi-Tech Systems, Inc., a global supplier of M2M and IoT communication solutions, reports that its MultiConnect microCell LTE Category 1 USB cellular modem with dual-carrier capability has been approved for use on the Verizon network.

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IBM and AT&T announce multi-year strategic alliance

IBM and AT&T announced a multi-year strategic alliance. Under the agreement AT&T Communications will use IBM’s expertise to modernise AT&T Business Solutions’ internal software applications, enabling migrations to the IBM Cloud.

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Berg Insight says NB-IoT device shipments reached 53 million units in 2018

According to a new research report from IoT analyst firm Berg Insight, global shipments of NB-IoT devices reached 53 million units in 2018. Annual shipments are expected to almost triple in 2019 reaching 142 million units.

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Innov8te smart cities incubator announces first cohort of companies driving urban transformation

The DEC Network announced the initial cohort of the six companies selected for its Innov8te Smart Cities Incubator in its flagship West End location. It is focused on supporting entrepreneurs and early-stage companies in sectors backing urban and civic transformation.

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Connected cars draw crowds in Barcelona, but the industry is focused on 5G V2X

As one wag put it at last year’s Mobile World Congress, “There sure are a load of mobile phones at this car show.” While drivers focused on the cars in Barcelona this year, the industry has been diving into the details of vehicle autonomy. And, as with so much at MWC19, says Jeremy Cowan, 5th

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NGMN gathers global operators for briefing on industry use cases building on 5G

The Next Generation Mobile Networks (NGMN) Alliance brought together several global operators to showcase 5G use cases beyond mobile broadband at its press and industry briefing at Mobile World Congress.

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Low power mobile IoT networks to cover 93% of the largest markets by Q3 2019

The GSMA reports that mobile IoT or Low Power Wide Area (LPWA) networks are now globally available in licensed spectrum in 49 markets around the world. This follows 93 launches by 50 different mobile operators across both LTE-M and NB-IoT.

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IoT connectivity to AT&T’s network ‘simplified and secured’ with all-in-one eSIM and IoT module

Gemalto, a specialist in digital security, is helping to simplify and secure IoT connectivity for AT&T customers by integrating its embedded SIM (eSIM) inside the Cinterion LTE-M IoT module.

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Wi-Fi 6 and next gen hotspots boost industry confidence in Wi-Fi, says WBA industry report

The growth in Wi-Fi continues unabated, with increasing volumes of Wi-Fi devices and traffic, an adoption breakthrough in Next Generation Hotspot (NGH) Passpoint, and increasing confidence around the commercial deployment and specification of next generation technology Wi-Fi 6 (802.11ax).

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AT&T and Ericsson team up on IoT cybersecurity

AT&T and Ericsson are joining forces to offer comprehensive testing to help safeguard IoT devices from growing cybersecurity threats.

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Flying smartbox from AT&T and Softbox shows IoT can safely deliver vital medicines in crises

AT&T is taking part in a proof of concept (PoC) with Softbox to test connected medical payloads carried by drones. The goal? Successfully and safely to deliver temperature-sensitive medicines using drones.

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AT&T to expand threat detection and response to its business customers with acquisition of AlienVault

AT&T announced its plans to acquire AlienVault, a privately held company based in San Mateo, Calif. The agreement has been approved by both companies.

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Will IoT’s growth hit a chipset wall?

Forecasts of the number of IoT devices that will be deployed in the foreseeable future indicate healthy growth, but there are very wide variations and the “experts” employ different timeframes. For example: 18 billion by 2022; 26 billion by 2020; 75 billion by 2025 and 125 billion by 2030.

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