It will never happen to me: Some rules are required to protect society from unintended consequences of AI systems

Since Asimov wrote his Three Rules of Robotics in 1942, philosophers have debated how to ensure that autonomous systems are safe from unintended consequences. As the capabilities of AI have grown academics and industry leaders have stepped up their collaboration in this area notably at the Asilomar conference on Beneficial AI in 2017 

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Smart tech roll-out fires up UK energy firms to overhaul customer service in 2013

The mass UK adoption of smart technology, including smart grids and smart meters, is sparking energy and water suppliers to invest in customer engagement strategies and technology to meet the increasing pressure on customer service, according to a new report from Aspect.

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