Companies connect M2M data and the enterprise to enhance customer care

Chicago, Illinois and Foxboro, Massachusetts, USA — Etherios and Axeda Corporation are enabling real-time data from connected machines and products to automatically populate a leading customer relationship management (CRM) solution, in order to extend the value of key asset information company-wide.

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Metering, Billing/CRM Europe

Event date: 9-11th October 2012 Amsterdam, Netherlands Visit Metering, Billing/CRM Europe 2012 on October 9-11 in Amsterdam, the Netherlands – the most established platform for 6500+ smart energy professionals

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Australia’s AAPT replaces legacy billing system to cut costs and launch M2M

Australian network operator, AAPT has replaced its legacy wholesale billing system with Comverse BSS, reportedly lowering operating costs and opening up new data service possibilities for its users, including M2M.

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Blog: M2M – When “easy” isn’t easy

Many mobile operators talk about how easy it is to do business with them and several service providers make bold claims about being the best in this regard, but let’s be clear: there is no quick-and-easy solution when it comes to cellular M2M deployments.

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Deutsche Telekom extends its SaaS portfolio to include SAP for Utilities

Bonn, Germany. 28 September, 2011 — Deutsche Telekom has extended its Software as a Service (SaaS) portfolio to include the SAP system, ‘SAP for Utilities’. Energy providers, the housing sector, and meter operators can now lease hardware and software for all processes at a fixed monthly price per meter

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The Benefits of a Multi Carrier Strategy

As the Machine to Machine industry matures, the once seemingly complex value chain has become more compressed, offering faster time to market for what has proven to be an excruciatingly long business cycle.

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Order-to-cash service boosts offering from electronics distributor

Order-to-cash billing services company Cycle 30 is changing the way one of the top electronics distributors does business.

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Expert Opinion: Flexibility is the key to smart energy billing

Energy providers are facing numerous billing and charging challenges. In increasingly competitive energy markets, providers need to offer pre-paid and post-paid billing, timed tariffs, and load-sensitive pricing

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Utilities and M2M: Four Challenges En Route to Smart Grid

As utilities shift to smart meters and more customer-oriented systems under new government-mandated Smart Grid initiatives, they will quickly face the need to handle

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The M2M Opportunity is Knocking

There is a growing consensus among industry observers that M2M is poised to be a major growth area for telecom companies over the next five years. Spurred by recent advancements in mobile technology, supply-chain maturity

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