cPaaS

Globe has announced a partnership with GMS, an AI-driven communications solutions partner, to build the future of customer experience for enterprises in the Philippines. The move will use GMS’ AI communications solutions to create added value for its growing number of customers amid its expansion.

Communications platforms as a service (CPaaS) have lots of different names depending on what the service providers and vendors choose to call them but the principle of offering a standardised, global connectivity platform that is composed of network access and a management system is of appeal to IoT service providers, writes George Malim.

Ribbon Communications Inc., a global provider in secure and intelligent cloud communications, will leverage its Platinum Sponsorship of Enterprise Connect to introduce enterprises to its new corporate brand and innovative products for cloud and premises-based Unified Communications (UC) capabilities.

With the wave of personal assistants, such as Siri, Cortana and Google Assistant, and new start-ups leveraging artificial intelligence (AI) and analytics to build personal companions, it’s becoming clear we are moving toward a new voice-controlled relationship with technology.

Business leaders have more progressive expectations than before. Their forward-looking business goals call for integration with new capabilities and technologies — from artificial intelligence (AI) and the Internet of Things (IoT) to bots and cloud services.

Kandy, GENBAND’s communications Platform-as-a-Service (cPaaS), has announced the results of its Invent the Future hackathon.