CRM
BigChange launches analytics dashboards to live track business costs, profit
BigChange has launched a series of analytics dashboards to display critical business information. Big-screen graphs and tables provide an instant view of performance, such as job costs, productivity, customer service, and finance. The dashboards receive live data from across the business, including job updates from field service operatives equipped with mobile devices, giving managers and staff complete
Read moreIMC’s IoT buyer personas cover enterprise users, OEMs and app developers
For several years the IoT M2M Council (IMC) has collected data on a quarterly basis tracking IoT buying patterns by surveying its 25,000 rank-and-file IMC Adopter Members – all self-identified IoT buyers, writes Keith Kreisher, the organisation’s executive director. To get started, there was much discussion among industry experts – mostly, the companies making up
Read moreCapital launches nationwide facilities support service using BigChange platform
Leeds, United Kingdom. 13 April, 2022 – Capital, a specialist cleaning and facilities management company, has deployed BigChange field service management software to launch a new nationwide outsource service. Providing support to other facilities management companies that need to boost their field service capacity or businesses that require additional resources or skills, Capital’s service team will help
Read moreManufacturers and distributors finally using IIoT and AI to lift sales and productivity
There are sales data metrics which are finally driving behaviour among manufacturers and distributors far beyond the plant floor and warehouse fulfillment operations. Knowing that it costs five times more to acquire a new customer than sell to an existing customer, the need for AI and IIoT driven data about these current customers is greater
Read moreThe customer must be at the centre of the digital strategy
It’s easy to get obsessed with technology – it is the key enabler of today’s revolution – but the harder part of the transformation is cultural. It’s about putting the customer experience and their business outcomes at the centre of everything.
Read moreCloudCall launches Unified Communications for Bullhorn
CloudCall, a provider of advanced communications for CRM systems, announced the availability of CloudCall Unified Communications for Bullhorn. This solution, seamlessly integrated into Bullhorn, builds on the CloudCall telephony and CRM feature set, adding instant messaging, SMS, and GDPR compliance capabilities
Read moreSpeakerbus and Insightful Technology collaborate to drive compliance and business efficiency throughout the trading lifecycle
Speakerbus and Insightful Technology are pleased to announce the formation of a dynamic new partnership designed to drive enhanced compliance capabilities and improved productivity throughout the enterprise.
Read moreWorldwide SMB IT spending to top $676 billion in 2021, driven by software and services growth
A new update of the Worldwide Semiannual Small and Medium Business Spending Guide from International Data Corporation (IDC) forecasts that total IT spending by small and medium-size businesses (SMBs) will approach $568 billion in 2017 and increase by more than $100 billion to exceed $676 billion in 2021.
Read moreEVRYTHNG claims industry-first connection of GS1 Identifiers with the IoT at Industrial Scale
EVRYTHNG, an Internet of Things (IoT) smart products platform for consumer products, has announced the first-of-its-kind integration of EVRYTHNG Active Digital Identities™ with GS1 Standards.
Read moreIn it to win it: Why system integrators should be taking over IoT
This is part 1 of our 3 part “in it to win it” series, the series will cover system integrators role in IoT and why and how they can win more IoT projects.
Read moreConnectivity assurance for the IoT service provider
The success of IoT is dependent on two key elements of the IoT ecosystem: performance of the things (sensored devices) and performance of the networks that connect them. The latter offers a greater risk to the Service Provider, as the devices often are required to have very reliable and high quality
Read moreThe number of remotely monitored patients worldwide grew 44% in 2016 to 7.1 million, says Berg Insight
M2M/IoT market research provider, Berg Insight has released new findings about the mobile healthcare (mHealth) market. The number of remotely monitored patients grew by 44% to 7.1 million in 2016 as the market entered a growth phase fuelled by rising market acceptance in several key verticals.
Read morePlexure appoints ex-McDonald’s CRM executive Rankine as vice president of Client Services
Plexure, a global provider of IoT-driven CRM, has appointed Darren Rankine, a business executive with more than two decades of customer relationship management and business intelligence expertise, as vice president, Client Services.
Read moreHPE Aruba reveals software-powered, multi-vendor IoT strategy for enterprises ‘across all verticals’
In light of the news that Hewlett Packard Enterprise is now launching solutions designed to remove barriers for mass Internet of Things (IoT) adoption, Jeremy Cowan talked exclusively to Chris Kozup, vice president of Marketing, to understand Aruba’s strategy.
Read moreMinkels expands its micro data centre portfolio driven by the IoT
Minkels, part of the publicly traded company Legrand, recently introduced its first micro data centre, the MatrixCube. The company has now announced a second, more compact micro datacentre for the first quarter of 2017, the MiniCube.
Read moreEmbracing the ecosystem – the first step to thriving in the Internet of Things
The Internet of Things has taken the world by storm. With a long list of potential benefits for businesses and consumers alike, it is no surprise that there is a growing list of companies aiming to tap into the potential.
Read more