There are sales data metrics which are finally driving behaviour among manufacturers and distributors far beyond the plant floor and warehouse fulfillment operations. Knowing that it costs five times more to acquire a new customer than sell to an existing customer, the need for AI and IIoT driven data about these current customers is greater than ever before.
It’s easy to get obsessed with technology – it is the key enabler of today’s revolution – but the harder part of the transformation is cultural. It’s about putting the customer experience and their business outcomes at the centre of everything.
CloudCall, a provider of advanced communications for CRM systems, announced the availability of CloudCall Unified Communications for Bullhorn. This solution, seamlessly integrated into Bullhorn, builds on the CloudCall telephony and CRM feature set, adding instant messaging, SMS, and GDPR compliance capabilities
Speakerbus and Insightful Technology are pleased to announce the formation of a dynamic new partnership designed to drive enhanced compliance capabilities and improved productivity throughout the enterprise.
A new update of the Worldwide Semiannual Small and Medium Business Spending Guide from International Data Corporation (IDC) forecasts that total IT spending by small and medium-size businesses (SMBs) will approach $568 billion in 2017 and increase by more than $100 billion to exceed $676 billion in 2021.
EVRYTHNG, an Internet of Things (IoT) smart products platform for consumer products, has announced the first-of-its-kind integration of EVRYTHNG Active Digital Identities™ with GS1 Standards.
This is part 1 of our 3 part “in it to win it” series, the series will cover system integrators role in IoT and why and how they can win more IoT projects.
The success of IoT is dependent on two key elements of the IoT ecosystem: performance of the things (sensored devices) and performance of the networks that connect them. The latter offers a greater risk to the Service Provider, as the devices often are required to have very reliable and high quality
M2M/IoT market research provider, Berg Insight has released new findings about the mobile healthcare (mHealth) market. The number of remotely monitored patients grew by 44% to 7.1 million in 2016 as the market entered a growth phase fuelled by rising market acceptance in several key verticals.
Plexure, a global provider of IoT-driven CRM, has appointed Darren Rankine, a business executive with more than two decades of customer relationship management and business intelligence expertise, as vice president, Client Services.
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