Companies connect M2M data and the enterprise to enhance customer care

Chicago, Illinois and Foxboro, Massachusetts, USA — Etherios and Axeda Corporation are enabling real-time data from connected machines and products to automatically populate a leading customer relationship management (CRM) solution, in order to extend the value of key asset information company-wide.

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NetSuite's new Commerce-as-a-Service designed to deliver unified platform for M2M business models

San Francisco, CA, USA — NetSuite Inc. (NYSE: N), a vendor of cloud-based business management software suites, has launched its NetSuite ‘Commerce as a Service’ (CaaS) platform. This is designed for businesses to manage their interactions with other businesses and directly with consumers

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Dynamic pricing and real-time rating of metering data

Enabling reduced Smart Meter and Smart Grid investments Orga Systems’ Smart Energy Billing solution, OS.Energy, enables dynamic pricing and real-time rating of metering data, using a centralised product and tariff management. It connects the metering network to the CIS, CRM and other customer support systems.

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Metering, Billing/CRM Europe

Event date: 9-11th October 2012 Amsterdam, Netherlands Visit Metering, Billing/CRM Europe 2012 on October 9-11 in Amsterdam, the Netherlands – the most established platform for 6500+ smart energy professionals

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SaaS work order management platform launched by Telogis

Service Management Expo, Birmingham, UK. September 20, 2011 — Telogis, Inc., creators of the Telogis platform for location intelligence, have introduced Telogis Progression, a new software-as-a-service (SaaS) work order management platform.

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