CRM

According to a new research report from the analyst firm Berg Insight, around 2.8 million patients worldwide were using a home monitoring service based on equipment with integrated connectivity at the end of 2012

Interactive Intelligence Group Inc. has been honoured with a 2012 Cloud Computing Excellence Award from TMC’s Cloud Computing Magazine.

BLOG: August 14, 2012 — The relationship between UK energy suppliers and their customers is probably at one of its lowest points since the privatisation of the energy industry, writes Darrin Hill (pictured), an energy expert at PA Consulting Group.

Chicago, Illinois and Foxboro, Massachusetts, USA — Etherios and Axeda Corporation are enabling real-time data from connected machines and products to automatically populate a leading customer relationship management (CRM) solution, in order to extend the value of key asset information company-wide.

San Francisco, CA, USA — NetSuite Inc. (NYSE: N), a vendor of cloud-based business management software suites, has launched its NetSuite ‘Commerce as a Service’ (CaaS) platform. This is designed for businesses to manage their interactions with other businesses and directly with consumers

Enabling reduced Smart Meter and Smart Grid investments Orga Systems’ Smart Energy Billing solution, OS.Energy, enables dynamic pricing and real-time rating of metering data, using a centralised product and tariff management. It connects the metering network to the CIS, CRM and other customer support systems.

Event date: 9-11th October 2012 Amsterdam, Netherlands Visit Metering, Billing/CRM Europe 2012 on October 9-11 in Amsterdam, the Netherlands – the most established platform for 6500+ smart energy professionals

Service Management Expo, Birmingham, UK. September 20, 2011 — Telogis, Inc., creators of the Telogis platform for location intelligence, have introduced Telogis Progression, a new software-as-a-service (SaaS) work order management platform.