customer service
Lumen and IBM collaborate to unlock scalable AI for businesses
Lumen Technologies and IBM has announced a new collaboration to develop enterprise-grade artificial intelligence (AI) solutions at the edge—integrating watsonx, IBM’s portfolio of AI products, with Lumen’s Edge Cloud infrastructure and … Continued
CC Infrastructure Automates Field Services with BigChange Mobile Cloud Tech
CC Infrastructure Services (CC-IS) has rolled-out a cloud-based mobile workforce and job management system from BigChange. Specialising in surface cleaning, preparation and industrial coating for essential infrastructure, CC-IS has reduced … Continued
Expert Opinion: The business case for security enabled communication
As more products become connected they are also exposed to potential ‘hacking’ attacks, fraud or misuse.