The future of customer experience

Increasingly, companies are moving away from a price-led approach in favour of a value-led strategy. One that puts the focus on customer experience. Retaining customers and growing brand awareness are mounting challenges for B2B businesses.

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Who’s been watching my puppy?

Having set up petcams in my home to remotely monitor my new puppy’s behaviours with my 4G smart device when I am out, I was reminded about Shodan, the search engine that looks for IoT devices such as webcams and makes their streams available for viewing by anyone on the internet.

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