fraud management

Increasing demands for more personalised customer services is creating a complex ecosystem of customer charging processes. “To maximise the opportunities of potential revenue streams, network operators must consider effective digital transformation solutions to effectively bill and charge customers,” says Kent Lopez at Neural Technologies ahead of the CCA Mobile Carriers Show (March 30th – April

Two specialists in roaming, revenue assurance, and fraud management are joining forces to strengthen their solutions and support for the telecommunications industry. Cupertino, California-based Mobileum Inc., a global provider of analytics-based roaming and risk management solutions, is to acquire WeDo Technologies.

The most common causes of revenue loss among communication service providers (CSPs) globally are poor processes and procedures. This is one of the conclusions of new fraud and revenue leakage research, conducted for Neural Technologies. So far, so normal, but …

Revenue losses and fraud may be higher on the agenda for communication service providers (CSPs) following independent research released by Neural Technologies. A new global survey of 113 CSPs has found that these losses have now reached 13.1% of gross revenues.

Neural Technologies has announced the results of its Telecoms Risk Management Global Survey 2016. Telecoms operators face an estimated global average loss of 13% or US$294 billion* resulting from uncollected revenue and fraud.

The GSMA tells us to expect 500 million new connected devices in three years as the machine-to-machine (M2M) market booms. The growth in fraud could be equally rapid unless all the loopholes are closed.

Nairobi, Kenya and Petersfield, UK. August 21, 2012 — Kenya’s integrated communications service provider (CSP) Safaricom is partnering with a UK-based firm, Neural Technologies to implement a fraud control solution that will further safeguard its mobile network and M-PESA platform.

Armonk, New York, USA: IBM (NYSE: IBM) has agreed to acquire privately held Q1 Labs, a Waltham, Massachusetts-based provider of security intelligence software. The move aims to accelerate IBM’s efforts to secure its clients’ enterprises more intelligently by applying analytics

The spread of M2M into more consumer and commercial arenas has increased the risk of fraud and so Subex has published a white paper on how to protect networks and connections.

Embedded Mobile (EM) encompasses a host of devices and services using wide-area mobile network technologies to provide communication between machines themselves (M2M) and people.