Global customer engagement spending by utilities is expected to exceed $5 billion in 2026
A new report from Navigant Research analyses the market for utility customer engagement solutions across the web, call center, billing, and outage notification segments, providing forecasts through 2026.
Read moreBook Review: Digitise or Die
This is a very big book. The review copy was a PDF file that ran to 251 pages. The title is somewhat dramatic but the author does make a convincing case for that statement, citing companies such as Kodak and Nokia. However that is a relatively easy task.
Read moreGoogle leads in AI powered smartphones
According to the latest research from Strategy Analytics, one out of every three smartphones sold worldwide this year will use artificial intelligence (AI) to power virtual assistants. But cloud-based AI which powers virtual assistants results in slower response times – On-device machine-learning will significantly speed smartphone AI.
Read moreHow to protect your home: 10 tips to prevent digital hacks on IoT connected homes
Modern connected homes come with risks – unprotected home Wi-Fi can be hacked into, with some dangerous consequences. It becomes especially dangerous if the home is equipped with many connected IoT (Internet of Things) devices.
Read moreAvaya powers digital transformation to modernise the customer experience in the financial services industry
With industry analysts forecasting unprecedented change for the Financial Services and Insurance (FSI) industry over the next three years, companies need a highly flexible, open and secure communications foundation with which they can confidently embrace the future.
Read morePatientPop brings Google posts to healthcare practices
PatientPop, the provider in practice growth technology designed for healthcare providers, introduced automatic Google Posts with one-click appointment booking to customers.
Read moreAutomotive telematics systems revenues to reach $6.7 billion globally in 2023, nearly tripled from 2016, says IHS Markit
Global revenue from automotive telematics systems will grow at a compound annual growth rate (CAGR) of nearly 17% to more than $6.7 billion by the end of 2023, according to new research from business information provider IHS Markit.
Read moreESET researchers discover first-ever ransomware misusing Android accessibility services
Detected by ESET products as Android/DoubleLocker, it is based on the foundations of a particular banking Trojan, renowned for misusing accessibility services of the Android operating system. However, DoubleLocker lacks the functions related to harvesting users’ banking credentials and wiping out their accounts.
Read moreSales head towards 24 million in 2017 despite confusing array of choice says Strategy Analytics
The recent flurry of smart speaker unveilings from Amazon, Sonos and Google significantly expands the options available to consumers but will also lead to increased scrutiny by buyers of their own particular needs and preferences.
Read moreSOTI claims to be the first to combine mobility and IoT management with the introduction of Linux support
SOTI has announced the first Enterprise Mobility Management (EMM) solution to manage mixed mobility and IoT deployments, with the introduction of support for Linux. This is part of the newest update to the company’s flagship EMM product, SOTI MobiControl, available from October 31, 2017.
Read moreGlobal smart home market worth US$6bn by end of 2017 and rising fast, says Futuresource Consulting
Smart home devices are shaking off their novelty image and moving mainstream to become one of the fastest growing consumer electronics categories of 2017. That’s according to a new smart home report from Futuresource Consulting, which reveals that the devices will achieve a retail value of $6 billion (€5.11 billion) worldwide this year,
Read moreThingWorx® Studio brings highly immersive augmented reality interactions to the industrial enterprise
PTC announced its ThingWorx® Studio Augmented Reality (AR) technology will be updated with Vuforia® 7 software, bringing with it major advancements in the ability to attach digital content to everyday objects and surfaces, as well as support for Apple’s ARKit and Google’s ARCore.
Read morePTC announces a major new release to Vuforia augmented reality platform
PTC announced the upcoming release of the newest version of its award-winning Vuforia® platform for AR development, Vuforia 7. Vuforia 7 will introduce major advancements in the ability to attach digital content to more types of objects and environments, and a new capability for delivering enhanced AR experiences on a wide range of handheld devices.
Read moreRenesas delivers R-Car reference package for Android supporting Android™ 8.0
Renesas Electronics Corporation, a premier supplier of advanced semiconductor solutions, announced the availability of the R-Car reference package for Android™ for Renesas R-Car automotive system-on-chips (SoCs). This package supports Android 8.0, the latest OS announced by Google on August 22, 2017.
Read moreIntel offers innovative approach to IoT scaling and security
At the IoT Solutions World Congress, Intel addressed the challenges facing the Internet of Things (IoT) market today, and made a critical announcement designed to empower the industry to make the most of the tremendous opportunities ahead.
Read moredevolo launches new Home Control app update
Home networking provider devolo is adding new updates to the iOS app used to control its smart home system, Home Control. devolo Home Control offers a DIY solution for those looking to take advantage of the comfort, ease, security and energy savings home automation offers.
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