Interactive Intelligence
Omnichannel solutions that drive customer contact digital transformation vital for success, finds Frost & Sullivan
Demand for contact centre analytics capabilities, enhanced application functionality, and the addition of new contact channels such as social and mobile contact are pockets of growth in the highly competitive, mature and declining EMEA on-premise contact centre systems market.
Read moreInteractive Intelligence honoured with Cloud Computing Excellence award from TMC
Interactive Intelligence Group Inc. has been honoured with a 2012 Cloud Computing Excellence Award from TMC’s Cloud Computing Magazine.
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