Mobility-as-a-Service

Hampshire, UK. 13 September 2022 – A new study from Juniper Research has found that the global digital ticketing transaction value will reach $1.4 trillion (€1.40 trillion) in 2027; up from $768 billion (€768.32 billion) in 2022. This growth of 78% over the next 5 years represents a strong recovery from the heavy impact of the COVID-19 pandemic;

A new study by Juniper Research has found that MaaS (Mobility-as-a-Service) subscribers will generate $53 billion (€45.27 billion) in revenue for MaaS platform providers by 2027; rising from $5.3 billion (€4.53 billion) in 2021. MaaS is the provision of multimodal end-to-end travel services through single platforms, by which users can determine an optimal route and price.

Transport ticketing has rapidly evolved in the digital age. As recently as the 1990s, closed loop systems based around paper tickets or tokens were the norm. This resulted in a poor user experience.