Flexible charging critical to build profits with complex customer services, says Neural Tech

Increasing demands for more personalised customer services is creating a complex ecosystem of customer charging processes. “To maximise the opportunities of potential revenue streams, network operators must consider effective digital transformation solutions to effectively bill and charge customers,” says Kent Lopez at Neural Technologies ahead of the CCA Mobile Carriers Show (March 30th – April

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Neural Technologies appoints ex-HP Revenue Intelligence exec as director of Partners and Channels

Data integration, analytics and revenue management provider, Neural Technologies has appointed Augusto Argento to the role of director of Partners and Channels as part of its continued growth and expansion.

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Are service providers taking fraud and revenue leakage more seriously today?

The most common causes of revenue loss among communication service providers (CSPs) globally are poor processes and procedures. This is one of the conclusions of new fraud and revenue leakage research, conducted for Neural Technologies. So far, so normal, but …

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Telcos face US$300bn global loss from uncollected revenues and fraud in 2016

Neural Technologies has announced the results of its Telecoms Risk Management Global Survey 2016. Telecoms operators face an estimated global average loss of 13% or US$294 billion* resulting from uncollected revenue and fraud.

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Kenya's Safaricom deploys new fraud management system for its mobile payment service

Nairobi, Kenya and Petersfield, UK. August 21, 2012 — Kenya’s integrated communications service provider (CSP) Safaricom is partnering with a UK-based firm, Neural Technologies to implement a fraud control solution that will further safeguard its mobile network and M-PESA platform.

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