personalised
Capgemini, Salesforce to drive GenAI powered customer experiences
Capgemini has introduced generative artificial intelligence (GenAI) for CX (customer experience) foundry for clients using Salesforce. This is recent addition to Capgemini’s portfolio of services that leverage transformative force of GenAI to fuel creation and accelerate business value and growth. The GenAI for CX foundry will deliver hyper-personalised, data-driven customer experiences by automating customised content
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