PTC to acquire SaaS field service management provider ServiceMax

Boston, United States – PTC announced that it has signed a definitive agreement to acquire ServiceMax for approximately [$1.46 billion (€1.42 billion)] in cash on a debt-free, cash-free basis from an entity majority owned by Silver Lake. ServiceMax is a provider in cloud-native, product-centric field service management (FSM) software.

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Fail to prepare, prepare to fail

Benjamin Franklin enjoyed this old proverb: “A little neglect may breed mischief. For want of a nail, the shoe was lost. For want of a shoe the horse was lost, and for want of a horse the rider was lost.”

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Intelligent asset and service data to deliver 14% revenue boost, says GE Digital research

Asset and service data will have a gravitational pull beyond service departments, putting a new business lens on enterprise performance, according to a new global research. The report, “The Rise of Asset and Service Data Gravity”, has been conducted by Vanson Bourne 

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On the road with IoT

As more companies move to a predictive model of equipment maintenance, they are looking for ways to use connected devices to improve field service.

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How IoT is getting us closer to zero unplanned downtime

As industrial automation continues to digitse, one area in particular is becoming a critical area of concern– unplanned downtime. The shift to outcome-based business models, IoT sensors on connected equipment, and of course, the pervasive and increasing reliance on machines, are all adding to the pressure to avoid outages. Mitigating downtime is a critical, strategic

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As CEO Immelt steps down GE launches applications, and edge-to-cloud analytics to aid industrial transformation

At Minds + Machines Europe in Berlin, Germany this week, GE unveiled new solutions that are purpose-built for industrial assets, environments and operations. This came at the same time as Jeffrey Immelt stepped down as chairman and chief executive of General Electric Co., says Jeremy Cowan.

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Who will service the billions of IoT devices?

In less than five years, Gartner tells us that there will be more than 26 billion different connected devices in our homes, cars and businesses. All designed to make our lives easier and facilitate tasks for us – and that figure doesn’t even include personal computers, tablets and smartphones.

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