ServiceNow to acquire AI powered platform G2K to modernise retail sector

ServiceNow, a digital workflow company, announced it has signed an agreement to acquire artificial intelligence (AI) powered platform G2K to change retail and other industries. G2K’s technology allows organisations to connect real-time data across storefronts and other physical spaces for a complete view of operational data. ServiceNow plans to add G2K’s smart IoT technology to the Now

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Claroty announces vulnerability response integrations with ServiceNow’s Service Graph Connector

Claroty, a cyber-physical systems protection company, has announced it has further expanded its footprint within the ServiceNow ecosystem by releasing a new set of native integrations leveraging the Service Graph Connector (SGC) and Vulnerability Response (VR) infrastructure. These new integrations enable ServiceNow’s CMDB and VR products to ingest in-depth details of cyber-physical systems across the

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NVIDIA CEO Jensen Huang to unveil new AI technologies, products in GTC Keynote

NVIDIA announced that it will host a global, virtual GTC from Nov. 8-11, featuring a news-filled keynote by NVIDIA founder and CEO Jensen Huang and talks from some of the world’s preeminent AI research and industry leaders.

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Digital transformation: Daimler opts for Software AG IT management solution

Germany based vehicle maker Daimler is driving its digital transformation with the help of systems from Software AG.

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ServiceNow acquires Parlo, AI workforce solution

ServiceNow announced it has agreed to acquire Silicon Valley-based Parlo, an artificial intelligence (AI) and natural language understanding (NLU) workforce solution, in an all-cash transaction expected to close this month.

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Data scientist and container systems expert to help Electric Cloud to flourish in DevOps adoption

Electric Cloud, a provider in DevOps Release Automation and Continuous Delivery, has added Dr. Nicole Forsgren and John Willis to its Strategic Advisory Board.

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Can customer service management keep up with IoT and the rise of connected devices?

For many people “the best service is no service,” yet getting to the nirvana of eliminating the reasons why customers call is a challenge. Today’s customer service teams are buried under manual workloads, and the volume of incoming cases is increasing,

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