Afiniti
Avaya and Afiniti partner to bring unique and proven, AI-driven behavioural pairing to the contact centre
Avaya Holdings Corp, the provider of contact centre solutions, and Afiniti, the provider of AI-based behavioural pairing solutions, announced a strategic partnership to improve enterprise customer experience and contact centre performance
Read moreAvaya announces A.I.Connect initiative to boost ecosystem of artificial intelligence technologies for enterprise communications
Avaya announced a new focus with technology partners centered on speeding the development and application of artificial intelligence technologies (AI) in contact centres and unified communications for Avaya customers.
Read moreAvaya powers digital transformation to modernise the customer experience in the financial services industry
With industry analysts forecasting unprecedented change for the Financial Services and Insurance (FSI) industry over the next three years, companies need a highly flexible, open and secure communications foundation with which
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