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New research from Celonis finds that, despite significant pressure to embark on transformation initiatives that enable greater productivity, improve customer service and reduce costs, most telecoms businesses remain unclear about what they should focus on. 

Global surveillance solutions provider Synectics has published a white paper to help transport operators gear up for an increasingly urbanised future. With estimates suggesting that 70% of the world’s population will be living in towns and cities in just three years’ time – the free resource aims to help operators