Mathew Alton

Connected objects in the home and beyond are distinguished by their ability to be remotely monitored and controlled. The expectation of a frictionless and near invisible user experience in the future will require devices that can operate independently of the user.

Consumers are becoming less social in person by becoming more social ‘virtually’ through advanced messaging features. Achieved through pre-installed RCS platforms and self-installed third party messaging apps, these platforms are providing a more consistent, expressive and compelling messaging experience for the sender.

Messaging is a semi-natural mode of communication that has evolved with the ascent of smartphones. The immense volume of users who communicate through messaging apps represents a valuable feature for chatbots geared towards services and support with virtually no barrier to entry.

As the need for complex, differentiated use cases for wearable devices grows, so too will their size and weight increase causing discomfort to users wanting to wear them daily. A recent study from the User Experience Strategies (UXS) service at Strategy Analytics “UXS Technology Planning Report: Wearables”,

The introduction of network connectivity to a wearable device could be the one step required to unlock the full potential of wearables as independent devices.

Consumer-grade robots have much potential beyond trivial tasks in users’ home. A recent study from the User Experience Strategies (UXS) service at Strategy Analytics “UXS Technology Planning Report: Robotics”, investigating the needs, behaviors and expectations of consumers regarding consumer-grade robots,