Let’s talk about your problems over an IoT!

Nick Booth, freelance IT and communications writer

The Internet of Things (IoT) is definitely getting more mainstream – you can tell by the way the language changed at MWC.

IoT conversations are a lot less technical these days. They’re more about solving business problems, according to Kore’s Strategic Development VP, Gilli Coston, one of the ambassadors for IoT Global Network. Coston explained it by likening the technology sales cycle to the classic stages of grief.

First you’re in shock, then denial, after which there will be a period of bargaining until, finally, there comes the sweet moment of acceptance and moving on, says Nick Booth, freelance IT and communications writer.

You could begin to see this, in microcosm, in the halls of Mobile World Congress. Not far from Kore’s stand was a large demo area where Summit Tech was demonstrating its technology. I went through my own stages of grief as chief product officer, Ron Nessim went thundering through his presentation. We moved at high speed through a blizzard of acronyms. Soon I was in shock, at the range of technical complexity.

Then Nessim hit on something I recognised – rich communication services, and universal profile, the doors that open a whole new world of possibilities for everyone from mobile operators to systems integrators. But suddenly, we were plunged into a virtual world in which even the robots were slightly removed from reality.

These ‘bot bots’ could help the user to navigate their way around the virtual world and make it easier for users to choose services, such as conferences or watching a film. At this point, I found myself in a definite state of denial. Who needs this?

But then Nessim showed me into a demonstration connected car, and suddenly the IoT started to make sense as he described business problems that could be resolved. The combination of an intelligent dashboard on a car, a user’s mobile phone and the computer attached to the car engine could collaborate to create all kinds of possibilities.

The car’s computer can sense when someone is in the passenger seat, for example, and it will tell the dashboard unit which, when twinned with the driver’s Samsung Galaxy, could pre-warn anyone who phoned the driver.

Not only would the caller know, in advance, that the driver was on the road – and so likely to take the call on hands free – it would tip them off that there was someone in the passenger seat. Presumably you can configure the message to say: “No filthy jokes, I’ve got a client with me in the car.”

I found myself in the Bargaining stage of IoT grief, as I begged him to explain it all again in more detail.

The Intelligent Car – which has effectively got two computerised butlers conspiring to resolve any difficulties – creates endless possibilities. It can stop fatal distractions by sensing when you are on the move and blocking incoming text messages. It will be a boon to the emergency services, because the clever car will know to automatically switch a camera on to record events, can help operators to direct ambulances and can even tell which detective is skiving off most.

Onboard diagnostics will be able to identify which parts of a car are likely to go next, pre-order their replacements and even book an appointment at the local garage. So, the company car fleet will be far less expensive and time consuming to manage.

The beauty of Summit Tech’s offering is that it makes it possible to convert many existing vehicles into connected cars. As long as there is a Double Pin-sized hole in the dashboard, there’s the potential for an on-dashboard machine to be installed in this space. Over the last two years, the GSMA has helped create a foundation on which mobile operators and developers can create all kinds of systems using rich communications services.

Companies like Summit Tech take care of all the grim stuff that developers don’t really want know about (the syntaxes native to IMS, RCS, SIM and VoLTE) through its software developer’s kit. They don’t have to talk technical language any more, they can just get on with tackling the business problems. In other words, IoT is coming out of the final stages of grief, which is where we start to move on.

The author of this blog is Nick Booth, freelance IT and communications writer.

Comment on this article below or via Twitter: @IoTNow_ OR @jcIoTnow

FEATURED IoT STORIES

9 IoT applications that will change everything

Posted on: September 1, 2021

Whether you are a future-minded CEO, tech-driven CEO or IT leader, you’ve come across the term IoT before. It’s often used alongside superlatives regarding how it will revolutionize the way you work, play, and live. But is it just another buzzword, or is it the as-promised technological holy grail? The truth is that Internet of

Read more

Which IoT Platform 2021? IoT Now Enterprise Buyers’ Guide

Posted on: August 30, 2021

There are several different parts in a complete IoT solution, all of which must work together to get the result needed, write IoT Now Enterprise Buyers’ Guide – Which IoT Platform 2021? authors Robin Duke-Woolley, the CEO and Bill Ingle, a senior analyst, at Beecham Research. Figure 1 shows these parts and, although not all

Read more

CAT-M1 vs NB-IoT – examining the real differences

Posted on: June 21, 2021

As industry players look to provide the next generation of IoT connectivity, two different standards have emerged under release 13 of 3GPP – CAT-M1 and NB-IoT.

Read more

IoT and home automation: What does the future hold?

Posted on: June 10, 2020

Once a dream, iot home automation is slowly but steadily becoming a part of daily lives around the world. In fact, it is believed that the global market for smart home automation will reach $40 billion by 2020.

Read more
RECENT ARTICLES

US businesses show IoT investment resilience, despite pandemic

Posted on: September 20, 2021

Despite the adversity caused by the COVID-19 pandemic, grounds for optimism remain for IoT spending in the US.

Read more

Tyk secures $35M investment to revolutionise software delivery for enterprises

Posted on: September 20, 2021

Tyk, a London-based global tech company, announced it has closed a $35M (€29.87M) growth equity funding round led by new investors Scottish Equity Partners (SEP), alongside existing investors MMC Ventures.

Read more