PTC inks Servigistics expansion with U.S. Air Force for up to five years and $95m

19 January 2022 – PTC reports that the United States Air Force (USAF) is expanding its use of its Servigistics Service Parts Management SaaS (software-as-a-Service) solution. This is for its supply chain modernisation program, ESCAPE.

The expansion is a five-year definitive contract consisting of a one-year base period and four one-year options that are worth up to US$95 million (€83.77 million) if all options are exercised.

The USAF’s Sustainment Centre’s 448th Supply Chain Management Wing is responsible for the ESCAPE Enterprise Supply Chain Analysis, Planning, and Execution programme and is made up of 3,000 personnel supporting the USAF’s global readiness.

The USAF is leveraging Servigistics as the sole-source provider to plan and optimise its $76 billion (€67.01 billion) service parts supply chain tuned to asset availability.

This expansion builds on the success of prior Servigistics deployments and enables the USAF to adopt additional functionality, phase out legacy systems, consolidate IT costs, and further improve readiness.

“Our principal objective is maximising the readiness of assets and equipment,” says Abigail Strobell, programme manager with the Air Force Materiel Command at the Department of Defense.

“It is an immense and complex challenge. PTC’s Servigistics solution gives us confidence from a proven track record of success and powerful capabilities that will enable us to optimise our service parts supply chain.”

Servigistics supports ESCAPE’s effort to modernise planning and forecasting, increase aircraft availability and improve mission support functions while investing taxpayer funding in optimal parts inventory.

The ESCAPE effort supports business process and systems re-engineering efforts with fully deployed future state environment functionality and capability.

“The U.S. Air Force has one of the most sophisticated and complex service parts supply chain operations in the world,” says Leslie Paulson, general manager, Servigistics Business Unit, PTC.

“By embracing digital solutions like Servigistics, the USAF is transforming its service parts supply chain to optimise planning and logistics with its OEM network and strengthening the digital thread.”

PTC president and CEO Jim Heppelmann adds, “We are proud to continue supporting the USAF’s digital transformation and modernisation efforts to better ensure the readiness of assets and equipment.”

For federal, aerospace, and defence organisations, Servigistics surpasses the most stringent standards and rigorous vetting processes and is deployed within the USAF, Coast Guard, and with original equipment manufacturers, including Boeing, Lockheed Martin, Northrop Grumman, and others.

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