Telecom management solution provider Rev.io has announced its acquisition of Tigerpaw, a software company offering end-to-end professional services and business automation software to technology providers. Rev.io says this acquisition will expand its reach within the managed services space.
Tigerpaw’s software offers MSPs (managed service provider) an end-to-end PSA (professional services automation) system, encompassing account management, sales automation, project management, reporting, RMM (remote monitoring and management) integration, invoicing, field technical support, inventory tracking, and other features.
“We welcome the Tigerpaw team to the Rev.io family, and we are excited to grow our portfolio of solutions for communications and managed service providers,” says Brent Maropis, CEO of Rev.io. “Over the past several years, our goal has been to expand our offerings to both of these segments, especially as the lines between them continue to blur. For service providers that need to bill for recurring revenues, process payments at scale, support field techs, and manage complex service organisations, we now have a comprehensive set of solutions to help them.”
Maropis adds “Rev.io will be focused on building upon Tigerpaw’s legacy of success and creating more value for both their legacy clients and those of Rev.io by combining this strong portfolio of solutions. We are confident we will succeed by deploying our proven service models, leveraging our culture, and steadfastly following our ACT (acceptance and commitment therapy) TOP values.”
“Today’s announcement marks the culmination of a near 40-year journey for the Tigerpaw team,” says James Foxall, president and CEO of Tigerpaw. “We began as a startup family business, and we have consistently met the needs of service providers as both their businesses’ needs and underlying technologies have evolved. Rev.io has a very similar story, along with a proven track record of significant sales growth, outstanding service, and core values. With their demonstrated commitment to helping clients and creating underlying business value, Rev.io is the perfect partner to take Tigerpaw into its next generation.”
Financially backed by Primus Capital, this is Rev.io’s third acquisition since 2021. The company will continue to examine opportunities that are beneficial to their client segments of communications service providers, managed service providers, wireless and IoT companies, and related businesses. Over the next several months, Rev.io will work to align Tigerpaw’s operations and modernise its products to articulate the company’s full offering to the broader marketplace.
AGC Partners advised Tigerpaw in the transaction.
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