Viavi Solutions Inc. has announced availability of NITRO AIOps (artificial intelligence for IT operations) on Google Cloud, creating a new solution that leverages VIAVI network analytics solutions and Google Cloud’s native service capabilities. The collaboration aims to address critical challenges faced by communication service providers (CSPs) and unlock new opportunities for network intelligence and optimisation. The solution will be demonstrated at TM Forum’s DTW23 – Ignite in Copenhagen, September 19-21.
Digital transformation has set the industry on the journey to realise a new operational model that leverages artificial intelligence, machine learning, and network orchestration and automation. NITRO AIOps empowers CSPs to evolve their legacy NOC to Dark NOC and delivers end-to-end network visibility across a wide range of network platforms, including those for cloud and IoT.
The critical challenges addressed by NITRO AIOps include:
- Network performance optimisation: NITRO AIOps enables CSPs to monitor and optimise network performance. By identifying potential bottlenecks and anomalies, CSPs can take timely actions to ensure network operations and consistent, high-quality service delivery.
- Enhanced customer experience: With granular insights into customer behavior and usage patterns, the solution allows CSPs to tailor services to individual preferences. This results in personalised offerings, improved customer satisfaction, and increased loyalty.
- Capacity planning and resource management: The solution’s AI-driven analytics aids CSPs in capacity planning and resource management. By optimising network resources, CSPs can achieve better resource utilisation and cost efficiency.
- Real-time anomaly detection: AIOps empowers CSPs with real-time issue detection, enabling swift response to network anomalies and potential service disruptions, minimising downtime and enhancing network reliability.
- Predictive maintenance and quality assurance: By predicting potential network issues and faults, the solution helps CSPs adopt an approach to maintenance and quality assurance, leading to improved service quality and reduced operational costs.
“VIAVI constantly strives to provide innovative solutions and purposeful industry partnerships that address emerging opportunities in our markets. This partnership enables the transition to cloud-based networks with end-to-end visibility. Working with Google Cloud, we are pleased to offer critical problem-solving solutions for service providers as part of their native cloud services,” says Deepak Shahane, vice president and general manager, service enablement, VIAVI. “As this partner demonstration shows, we aim to enable the industry to leverage VIAVI capabilities to improve operations and management that includes fully validated, provisioned, and observable networks in any use case.”
VIAVI NITRO AIOps offers a suite of advanced analytics tools tailored for CSPs. With real-time data collection and analysis, the solution provides deep insights into network performance, customer behavior, and service quality. Utilising advanced algorithms and machine learning, NITRO AIOps empowers CSPs to make data-driven decisions, optimise their networks, and enhance customer experiences.
Beyond AIOps, the VIAVI portfolio includes a growing line of cloud-hosted and cloud-enabling solutions that are unmatched in breadth and help keep customers’ business moving before, during, and after migration to the cloud. This includes test suite on the market for lab validation, field deployment and service assurance of O-RAN (open radio access network) networks, Fusion automated testing, private network intelligence, the ONMSi remote fibre test system, and Observer network performance monitoring and diagnostics. Many of these solutions are enabled by the Network Integrated Test, Real-Time Analytics and Optimisation (NITRO) platform and are available directly and through critical partners such as Google Cloud.
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