LogiSense Corporation, a global provider of usage rating, mediation and billing solutions to M2M/IoT, telecommunications, UCaaS and enterprise service providers, has completed the deployment of its EngageIP usage and rating platform for communications-enabled business processes provider xMatters, Inc.
EngageIP was reportedly selected for its ability to facilitate usage rating for xMatters’ subscription offerings and to provide timely, detailed information to its’ customers regarding their usage via their customer portal.
According to Laura Horvath, VP Corporate Operations, xMatters, “Transparency and an enhanced customer experience are at the heart of the deployment. xMatters is committed to broadening the usage visibility and value our customers receive in the interest of improving their overall self-service capabilities and options – LogiSense is helping us achieve this goal.”
“Regardless of the type of service providers deliver,” said Flavio Gomes, CEO, LogiSense, “the ability to scale in the rapidly growing Usage Economy requires the right back-office support platform. xMatters’ selection of EngageIP is further proof the LogiSense platform is an optimal solution for this complex technology marketplace.”
LogiSense’s dynamic convergence of subscription- and usage-based billing models, is designed to allow service providers to monetise in real-time any triggered event in the connected world to gain significant competitive advantages. Today’s usage economy is a complex environment with a matrixed ecosystem of consumers and providers generating transactions that require metering, measurement and monetisation. EngageIP’s real-time rating, charging, billing and customer care capabilities aim to enable providers to monetise any subscription, over any medium and from any provider.
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