Artificial Intelligence

IT-Communications Inc., a business process outsourcing (BPO) provider with a number of locations throughout Japan, has selected Bright Pattern Contact Centre software to fuel the digital transformation of its clients’ customer relationships.

In 2014, businesses around the globe collectively produced a whopping 8.4 zettabytes (or 8.4 trillion gigabytes) of digital content, up from 2.7 zettabytes in 2012. That’s a lot of information

Artificial intelligence (AI) is everywhere these days, whether in reality or just as a hyped-up label for some simple rules-based decisioning, and this has led to some interesting problems, says David Smith,

Guavus, a Thales company and specialist in Artificial Intelligence (AI)-based analytics, has acquired SQLstream. SQLstream is a real-time streaming analytics company based in San Francisco, CA. Terms of the deal

Digital transformation continues to be the keynote of the coming year for operators across the oil and gas sectors. Digitalisation is nothing new to the sector, of course, says Ron Beck,

Splunk Inc, reports that Zeppelin GmbH, is using Splunk Enterprise to reduce the risk of factory shutdowns and predict machinery and equipment maintenance.

Hewlett Packard Enterprise (HPE) has opened a new IoT Innovation Lab in Geneva, Switzerland. It is designed to help customers make use of the large amounts of data generated by devices, machines, assets

Universal Electronics Inc.,, a global provider of universal control and sensing technologies for the smart home, is collaborating with Microsoft to launch a new digital assistant platform for the home built

According to the “Cisco Global Cloud Index: Forecast and Methodology, 2015–2020,” the total amount of data created by devices, driven by the Internet of Things (IoT), will reach 600 ZB per

New findings from Juniper Research reveal that wearables, including health trackers and remote patient monitoring devices, are set to become ‘must haves’ in delivering healthcare, with US$20 billion (€17.4 billion) forecast to be

Data scientists have often been compared to the heart and soul of the running of Internet of Things (IoT) projects, says Anthony Sayers, IoT Evangelist at Software AG. As the gatekeeper

The growing market for commercial UAS (unmanned aerial systems) platforms and associated services will be led by demand from the agriculture, commercial security and first responder sectors: The Strategy Analytics

IoT-based warehouse management, like any other emerging technology, also comes with a few challenges/drawbacks of its own. This is why, despite all the advantages and acceptance by the likes of

Supercomputers can slaughter anyone at chess and Magnetic Resonance Imaging (MRI) scanners can see right through you – but they are useless at selling themselves. With Fetch.AI they can realise their

Software AG has announced that Bernd Gross is assuming the position of chief technology officer  (CTO) reporting to the CEO, effective immediately.

IoT is a combination of various hardware and software technologies. All these technologies are interdependent and need to stay connected via a robust internet connection. From GPS to Artificial intelligence,