Helix Wireless is an IoT service provider that connects people, businesses and things by providing intelligent and repeatable solutions that use smart SIM technology and strategic partnerships. The company chose floLIVE for its multi-international mobile subscriber identification (IMSI) capability and to provide global IoT connectivity to its customers without the complexity of onboarding many operator relationships in each location. Helix now sees floLIVE as a critical component to the future of its success. The IoT service provider has lowered overheads for diagnosis issues, improved connectivity and availability across its whole deployment landscape, and has full visibility into all the data points that it and its end customers need
Helix uses its technology to assist businesses in being as effective as possible in their mobile strategies. This means that consumers need to be free from unwanted fees, and partners should benefit from the most powerful solutions in the market. One of Helix’s customers was looking to install security cameras throughout Canada for a large distribution company that needed to monitor its parking lots. As these cameras were being installed remotely and did not have Wi-Fi or wireline connectivity, the connectivity challenge was a large one. This opened Helix’s eyes to the growing need for distributed connectivity for new IoT use cases.
For this use case, and for IoT customers with similar requirements in the future, connectivity needed to be:
- Highly available: Always on, with full availability and visibility for this specific customer’s use case across the diverse Canadian landscape
- Global: Helix wanted connectivity that suited any distributed IoT need in any location around the world.
- Through one SIM: The connectivity needed to be able to access multiple networks from a single SIM, as it wouldn’t always be clear where devices would end up, without the need to engage in complex multi-operator relationships.
- At optimum performance: For example in this use case the cameras would need high throughput and low latency.
floLIVE’s multi-IMSI, single SKU solution
“We were immediately impressed by floLIVE’s offering – much more than just a SIM card that can be used globally, but also the technical capabilities in terms of module configuration, the timing of deployments, and client support,” said John Squillace, the chief executive officer of Helix Wireless. “floLIVE’s offering enhances our ability to serve global customers who use our platform and integrations. floLIVE is really creative in solving customer problems, it does a lot more than just sell connectivity.
One call to floLIVE and the deal was sealed. floLIVE offered Helix its innovative multi-IMSI solution, floNET, from where a single device could connect to local mobile operators in any region around the world, accessing seamless local connectivity. The customer wouldn’t need to define ahead of time where the devices would be activated, and at all times could control the connectivity behind the scenes remotely. With easy application programme interface (API) functionality, fullstack integration has been seamless, making it easy for Helix to monetise and sell connectivity from its own platform.
Now, Helix can provide all its customers with:
- Simple global connectivity: Any region, any use case, Helix’s customers can compliantly connect their devices in their location of choice.
- Smart billing: A single invoice in a single currency that aggregates usage from multiple mobile network operators (MNOs) globally, including different dates, invoice structures and more.
- Ultimate control: Autonomous switching rules, over-the-air (OTA) updates, and full visibility into all the essential data points for business requirements.
- Full coverage: Optimum cellular coverage throughout any country, with no downtime or gaps in availability
- Lower overheads: No unnecessary fees, and quick diagnosis and resolution of issues without turning to multiple vendors or mobile providers for support.
- Creative problem-solving: Helix has found a strategic partner in its own success, with robust support and guidance from floLIVE in finding unique solutions for customer challenges.
About floLIVE
floLIVE offers advanced 5G network solutions and a full suite of global IoT cellular connectivity solutions. Its unique global connectivity service floNET provides enterprises and mobile operators with fully compliant, highly performant, and globally agnostic connectivity. The platform encompasses a wide range of services to market verticals, from a full GSM IoT-oriented core network, through to IoT BSS, device and eSIM management and targeted IoT vertical solutions – all provided as-a-service via floLIVE’s global cloud. For more information, visit www.flolive.net
About Helix Wireless
Helix Wireless is a telecommunications company based in Kearny, New Jersey, US. It focuses on providing efficient solutions to consumers and businesses with a focus on IoT. With over 40 years of combined experience in driving sales, satisfaction, and success for consumers and Fortune 50 Organisations, Helix provides top level insight and capabilities that enable clients to reach their goals.
Continue reading this article on Page 32 inside IoT Now Magazine Q4 2021
